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- Tasks: Support citizens in housing need and prevent homelessness through effective casework.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in your community by helping those in housing crisis.
- Qualifications: Knowledge of housing legislation and strong customer service skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite
Salary: £32,597 – £35,412 per annum (pro rata for part-time)
Location:Loxley House, Nottingham NG2 3NG
We\’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you\’ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
A You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About the Role
You may be aware that in November 2023, Nottingham City Council\’s Chief Finance Officer issued a report under Section 114(3) of the Local Government Finance Act 1988 because, in his professional opinion, the council wasn\’t able to deliver a balanced budget, which is a legal requirement.This does not mean, however, that the council is bankrupt or insolvent.
The financial implications of the Section 114 report have been balanced against the council\’s statutory duties, particularly in relation to safeguarding and homelessness, and the funding of this permanent post has been approved by the council\’s Spend Control Board.
At Nottingham City Council, we are dedicated to providing housing solutions and support to our citizens. Housing Solutions plays a pivotal role in preventing homelessness and ensuring thatall citizens in housing need or crisis receive the assistance they require. We are currently looking for a motivated and empathetic Housing Casework Officers to become valuable members of our statutory homelessness team.
If you are passionate about helping citizens in housing need and are dedicated to ensuring universal access to stable housing, we encourage you to apply. Be a part of our mission to make a positive impact on the city by preventing homelessness and providing vital support to citizens in their housing needs. Your unwavering commitment and expertise can significantly contribute to the success of this important mission.
About You
- Good operational working knowledge of housing legislation in both the public and private sector
- Good operational working knowledge of Homelessness and associated legislation and an ability to advise on and decide any duties owed to citizens for the Authority
- Effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
- Commitment to providing a high quality customer focussed service
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Understanding of the wider issues impacting upon homelessness, the barriers facing people with multiple and complex needs
When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.
– A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries,please contact Emma James at emma.james@nottinghamcity.gov.uk or Joseph Muir at joseph.muir@nottinghamcity.gov.uk
Closing Date: 1st October 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: Week Commencing 13th October 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
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Housing Casework Officer employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Casework Officer
✨Tip Number 1
Get to know the company! Research Nottingham City Council and its mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and homelessness. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing legislation and casework. Think about real-life examples from your experience that demonstrate your skills and commitment to helping citizens in need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Nottingham City Council.
We think you need these skills to ace Housing Casework Officer
Some tips for your application 🫡
Tailor Your Written Statement: Make sure to customise your written statement to highlight how your skills and experiences align with the key priorities mentioned in the job description. We want to see how you can make a difference in our mission!
Showcase Your Knowledge: Demonstrate your understanding of housing legislation and homelessness issues in your application. We’re looking for candidates who can effectively advise on duties owed to citizens, so don’t hold back on sharing your expertise!
Be Clear and Concise: When writing your CV and statement, keep it clear and to the point. We appreciate attention to detail, so make sure your application is well-organised and free from errors. This shows us you can manage a complex workload under pressure!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it makes it easier for us to review your application quickly.
How to prepare for a job interview at Nottingham City Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation, especially around homelessness. Be prepared to discuss how this knowledge can help you advise citizens effectively and make informed decisions during your casework.
✨Showcase Your Empathy
As a Housing Casework Officer, empathy is key. Think of examples from your past experiences where you've helped individuals in need. Share these stories during the interview to demonstrate your commitment to making a positive impact.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage complex workloads and meet deadlines. Bring specific examples of how you've prioritised tasks in high-pressure situations, as this will show your ability to handle the demands of the role.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their work culture and the challenges they face. This shows your genuine interest in the role and helps build a connection.