Heritage Visitor Assistant - Wollaton Hall & Deer Park/ Newstead Abbey

Heritage Visitor Assistant - Wollaton Hall & Deer Park/ Newstead Abbey

Full-Time On-site
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Contract Type: Permanent

Working Hours: Various hours available

Worker Type: On-site Worker

Salary: Starting Salary is £26,427 (Level one) rising to £27,274 (Level four) per annum (pro rata for part-time) or £13.70 to £14.13 per hours)

Location: Wollaton Hall & Deer Park, Nottingham, NG8 2AE/ Newstead Abbey NG15 8NA

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

  • You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Working at Wollaton Hall & Deer Park / Newstead Abbey. The Heritage Visitor Assistant will provide a warm welcome, actively engage and deliver outstanding customer service to all visitors in all work areas - catering, kitchens, shops, museums, cleaning. They will maximise visitor’s enjoyment of our facilities, maintain high standards of presentation and ensure that the site and assets are safe and secure at all times.

About You

The ideal candidate will have:

  • Experience of working within museum/ visitor attraction, cafes and retail, delivering activities to meet customer needs
  • Able to fully undertake all aspects of this varied role and work under pressure
  • Able to work across all museum sites –including evenings, all weekends essential and bank holidays
  • the ability to maintain a sustained physical effort moving, walking, lifting etc.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiriesplease contact rachel.james@nottinghamcity.gov.uk

Closing Date: 6th November 2026

Interviews will be held:

TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

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Heritage Visitor Assistant - Wollaton Hall & Deer Park/ Newstead Abbey employer: Nottingham City Council

Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.

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Contact Details:

Nottingham City Council Recruitment Team