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- Tasks: Engage with visitors and ensure their safety and enjoyment at historic sites.
- Company: Local government authority dedicated to preserving heritage.
- Benefits: Competitive salary and a supportive work culture.
- Why this job: Be part of an exciting team that brings history to life for guests.
- Qualifications: Relevant experience in customer service and a passion for heritage.
- Other info: Flexible hours, including weekends and holidays, in the beautiful East Midlands.
The predicted salary is between 28800 - 43200 £ per year.
A local government authority is seeking a Heritage Visitor Assistant to provide excellent customer service at various heritage sites. The role involves engaging with visitors, ensuring safety and enjoyment, and supporting multiple functions such as catering and retail.
Applicants should have relevant experience and be prepared to work weekends and holidays. A competitive salary and supportive work culture are offered. This position is based in the East Midlands area.
Heritage Visitor Assistant – Engaging Guests at Historic Sites employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Visitor Assistant – Engaging Guests at Historic Sites
✨Tip Number 1
Get to know the heritage sites in your area! Familiarise yourself with their history and what makes them special. This way, when you chat with visitors, you can share interesting stories and engage them more effectively.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different visitor scenarios. The better you are at making guests feel welcome and valued, the more likely you are to stand out during interviews.
✨Tip Number 3
Don’t forget to showcase your flexibility! Since the role requires working weekends and holidays, highlight any previous experience where you’ve adapted to changing schedules or worked in busy environments.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your passion for heritage and customer service shine through, so make sure to tailor your application to reflect that enthusiasm.
We think you need these skills to ace Heritage Visitor Assistant – Engaging Guests at Historic Sites
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your enthusiasm for heritage and history shine through. We want to see how much you care about engaging with visitors and making their experience memorable!
Highlight Relevant Experience: Make sure to mention any previous roles where you've provided customer service or worked in a similar environment. We love seeing how your past experiences can contribute to our team!
Be Personable and Approachable: Since this role is all about engaging with guests, use a friendly tone in your application. We’re looking for someone who can connect with visitors, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Nottingham City Council
✨Know Your Heritage
Familiarise yourself with the local heritage sites you'll be working at. Research their history, significance, and any current exhibitions. This knowledge will help you engage with visitors more effectively and show your genuine interest in the role.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the diverse needs of visitors.
✨Be Ready for Teamwork
Since the role involves supporting various functions like catering and retail, be prepared to discuss your experience working in teams. Highlight your flexibility and willingness to pitch in wherever needed, as this is crucial for creating a positive visitor experience.
✨Weekend Warrior Mindset
As the job requires working weekends and holidays, express your enthusiasm for this aspect during the interview. Share any relevant experiences that showcase your commitment and reliability, ensuring the interviewer knows you're ready to embrace the schedule.
