Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients' safe discharge from hospital and provide tailored advice to customers.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Enjoy 26 days annual leave, health perks, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Good communication skills and ability to work under pressure.
- Other info: Flexible working hours and opportunities for personal growth.
The predicted salary is between 25583 - 26403 £ per year.
Job Description
Contract Type: Permanent
Working Hours: 8:30 am – 5:00 pm – Full-time
Worker Type: Hybrid Worker
Salary: Starting Salary is £25,583 (Level one) rising to £26,403 per annum (pro rata for part-time)
Location: Queens Medical Centre, Derby Rd, Lenton, Nottingham NG7 2UH
We’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About The Role
This post is within the Adults Support Hub working with the Integrated Enablement team, a multi –disciplinary team, made up of Social workers, Health Care Professionals, Health and Social Care Officers and Health and Social Care Advisors. The team is responsible for ensuring patients are safely discharged from hospital.
Health and Social Care Advisors are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards. To provide a comprehensive and flexible council‑wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community.
Ideal Candidate
- Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages;
- Ability to work under pressure and to meet fixed deadlines;
- Good written and verbal communication skills;
- Sensitivity to the needs of customers and staff.
- Ability to work as part of a team, plan and organise own and team’s workload.
- Provide cover for other colleagues when required and to be flexible regarding working hours to meet the needs of the service.
A DBS enhanced check for a regulated activity is required for this post.
Benefits
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Contact
For informal enquiries, please contact Kelsie Ward by email at Kelsie.ward@nottinghamcity.gov.uk
Closing Date: 26/10/2025
Interviews will be held: 4/11/2025
#J-18808-Ljbffr
Health and Social Care Advisor employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Social Care Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those already working at Nottingham City Council. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by researching common questions for Health and Social Care Advisors. Think about your experiences and how they relate to the role. We want to hear your passion for making a difference!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Use examples from your past to demonstrate how you’ve effectively communicated with customers or colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Nottingham City Council.
We think you need these skills to ace Health and Social Care Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Health and Social Care Advisor role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Communication Skills: Since good written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job.
Be Genuine and Passionate: Let your passion for making a difference shine through in your application. We want to see your commitment to serving the community and how you can contribute to improving lives in Nottingham.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Nottingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Health and Social Care Advisor role. Familiarise yourself with the responsibilities mentioned in the job description, especially around advising customers and managing information systems. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your written and verbal skills. Think of examples where you've effectively communicated with customers or colleagues. Practising common interview questions can also help you articulate your thoughts clearly during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like dealing with a distressed customer or managing tight deadlines. Prepare by thinking through potential scenarios relevant to the role and how you would respond, showcasing your problem-solving abilities and sensitivity to customer needs.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, the support available for professional development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.