At a Glance
- Tasks: Support individuals in regaining independence through care and reablement services.
- Company: Leicestershire County Council, committed to inclusive and accessible services.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Join a Disability Confident Employer with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in social care.
- Qualifications: 4 GCSEs A-C including English; experience in local government or adult social care.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: Leicestershire County Council
Work Location: Room 700, Rutland Building, County Hall, Leicester Road, Glenfield, LE3 8RA
Salary: £26,832 - £28,146 per annum (pro rata for part time) (pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 31st August 2026
Interview Date(s): TBC
This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.
About the Role
The HART service provides several care and support offers under its registration as a domiciliary care service. This includes:
- Reablement, which helps people return home from hospital or prevent them from being admitted to hospital, and regain their independence.
- Homecare support to facilitate the timely discharge from acute and community hospitals to better understand the needs of the person once they have been able to return home.
- Short term crisis support for those experiencing an urgent social care need.
These service offers are all short-term support, helping someone to become as independent as possible, and to ensure that the right support pathway is in place to meet any ongoing care and support needs. It is an important role in the day to day running of the service which operates 365 days of the year from 7am to 10:30pm with a rolling rota shift pattern which includes regular weekends, early, late and day shifts and bank holidays. The nature of the work may involve the job holder carrying out work outside of normal working hours. An Enhanced DBS is required for this post.
For information on our approach to the recruitment of ex-offenders, please see our policy statement. In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Minimum of 4 GCSE's A - C grades including English Language or other qualifications of an equivalent level.
- Experience of working in local government and relevant experience working within an Adult Social Care setting.
- Experience of managing risk and ensuring the best outcome for the customer and undertaking research to identify agencies to effectively signpost relevant queries.
- Experience of working effectively as part of a team, supporting and developing colleagues and have experience working within a customer service or customer contact centre.
- Knowledge of using complex ICT customer service databases to record and retrieve customer information and the use of Microsoft Packages Word, Excel and Outlook.
- Excellent written and verbal communication skills and able to learn and process new information quickly and accurately.
- Able to identify and record critical information and demonstrate quick thinking and problem solving, with fast and accurate keyboard skills with good attention to detail.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For further information regarding this position please contact Jane Wesson - HART Recruitment and Quality Manager
Email: Jane.Wesson@leics.gov.uk
Tel: 0116 3053218
By applying for this post, you agree to our Terms and Conditions.
HART Referral, Duty & Programming Officer in Glenfield employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can make a meaningful impact in their roles. Located in the vibrant city of Nottingham, the council provides a collaborative environment where social workers can thrive while contributing to the community's welfare.
