Leicestershire County Council is seeking a proactive Complaints and Information Officer to manage a diverse caseload of complaints, FOI and EIR requests. You will coordinate responses, interpret policies and statutory guidance, and advise stakeholders on appropriate routes and exemptions to ensure compliance.
You will work across services, drive timely outcomes, and maintain accurate records while assisting residents and partners with clear, evidence-based recommendations.
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Complaints & Information Specialist (FOI/EIR) in Glenfield employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its employees. As a Care Worker Level 2 at Spring Meadow, you will benefit from comprehensive training opportunities and a collaborative environment, allowing you to make a meaningful impact in the lives of citizens while promoting independence and dignity in care.
