At a Glance
- Tasks: Engage with GRT communities, improve access to services, and promote community cohesion.
- Company: Leicestershire County Council, committed to inclusive services.
- Benefits: Flexible working options, competitive salary, and a supportive work environment.
- Other info: Opportunity for career growth and collaboration with diverse agencies.
- Why this job: Make a real difference in the lives of GRT communities while enjoying varied daily tasks.
- Qualifications: Experience in community work and strong communication skills required.
An exciting opportunity has arisen to join the Multi Agency Travellers Unit (MATU), working collaboratively to support Gypsy, Roma and Traveller (GRT) communities across Leicestershire, Leicester City, and Rutland.
About the Role
This is a varied and rewarding frontline role, offering the chance to work directly with individuals and families to improve access to services, promote community cohesion, and respond to a wide range of social, housing, and welfare issues. You will be primarily based at Beaumont Lodge; however, the role is largely community-based, requiring regular outreach work:
- On caravan sites
- At temporary unauthorised encampments
- In clients’ homes
The post is fast-paced and responsive, requiring flexibility to meet operational demands. No two days are the same.
Key Responsibilities
- Build and maintain effective relationships with GRT communities, promoting trust and encouraging engagement
- Undertake regular welfare visits to sites and encampments
- Support the management of Council-owned caravan sites, as required
- Work collaboratively with partner agencies, including housing, health, education, police, and social care
- Provide advice, advocacy, and signposting to help individuals access appropriate services
- Contribute to coordinated responses to unauthorised encampments, in line with relevant legislation and policy
- Identify and respond appropriately to safeguarding and welfare concerns
- Maintain accurate records and contribute to reporting, case management, and service monitoring
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- NVQ 4 or equivalent in relevant subject or experience equivalent to the above qualification level
- Experience gained in previous posts must evidence achievement of results together with a mature approach to handling sensitive problems
- Experience of working with individuals who may be experiencing challenging issues/circumstances in a sensitive and professional manner, including being able to diffuse difficult situations
- A strong communicator, able to engage with people from diverse backgrounds and build trust as well as being skilled in negotiation and conflict resolution
- Knowledge of Safeguarding/Child Protection legislation, processes and practices
- The ability to work proactively to remove barriers and improve access to services
- An understanding of partnership working and multi-agency approaches
- Resilience and sound judgement when working in complex or sensitive situations
- Experience in a local authority, housing, enforcement or community-based role would be advantageous
- Knowledge or experience of Gypsy, Roma and Traveller communities would be useful but not essential
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Mat Bagley, Multi Agency Travellers Unit Service Manager.
GRT Community Outreach Liaison (Flexible Working) in England employer: Nottingham City Council
Leicestershire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises community engagement and employee well-being. With flexible working options and a commitment to professional development, employees in the GRT Community Outreach Liaison role can expect meaningful work that directly impacts the lives of Gypsy, Roma, and Traveller communities across Leicestershire and Rutland. The council's dedication to diversity and accessibility ensures a rewarding environment for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land GRT Community Outreach Liaison (Flexible Working) in England
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Nottingham City Council.
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Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Nottingham City Council.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Nottingham City Council.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Nottingham City Council. Apply directly through us to stand out!
We think you need these skills to ace GRT Community Outreach Liaison (Flexible Working) in England
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Nottingham City Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like GRT Community Outreach Liaison (Flexible Working), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Nottingham City Council
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Nottingham City Council. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
