At a Glance
- Tasks: Support residents through energy improvement projects and coordinate enquiries.
- Company: Join Nottingham City Council's Sustainable Energy Team for a meaningful role.
- Benefits: Enjoy 26 days annual leave, health benefits, and smart working options.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and experience in managing priorities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join Nottingham City Council Housing Services as an Energy Project Liaison Officer within our Sustainable Energy Team, where you will play a key role in supporting residents through energy improvement projects. Acting as a trusted first point of contact, you will provide clear, accessible information, coordinate enquiries, and ensure customers feel informed and supported throughout project delivery.
Responsibilities
- Act as the first point of contact for residents, tenants and leaseholders.
- Coordinate and manage enquiries, access and refusals.
- Lead consultations, attend events and conduct site visits.
- Collaborate with contractors, internal teams and other stakeholders.
- Monitor contractor liaison performance and coordinate project communications.
- Analyse data, prepare reports and contribute to continuous service improvement.
Qualifications
- Experience working in a pressurised environment, demonstrating initiative and managing competing priorities.
- Strong organisational and prioritisation skills, with the ability to manage workload effectively.
- Excellent interpersonal and communication skills, with the ability to engage a wide range of stakeholders.
- Analytical skills using IT systems (including Microsoft Office) to produce clear, concise reports and support decision‑making.
- Experience or ability to contribute to service improvement and deliver high‑quality, customer‑focused outcomes.
- A flexible and proactive approach, with a willingness to support tenants, leaseholders and services to achieve positive outcomes.
Please demonstrate how you meet these requirements in your CV and supporting documents.
Location
The contracted base is Harvey Road (NG8 3BB). The post holder will be expected to travel to Loxley House (NG2 3NG) and work sites as required.
Benefits
- 26 days annual leave (increasing to 33 days after 5 years of service) plus bank holidays, with the ability to buy additional leave.
- Access to a generous defined benefit pension scheme offering 17.9%.
- Smart working to support work‑life balance.
- Health and wellbeing benefits including access to the Employee Assistance Programme.
- Discounted membership at local sports and fitness centres, cinema, shopping and other leisure activities.
Equal Opportunities Statement
Nottingham City Council is committed to recruiting a diverse and inclusive workforce that reflects the communities we serve. We recruit for diversity and value difference. We particularly want to hear from applicants who are from minority ethnic communities, identify within the LGBTQ+ community, or are disabled. We support flexible working arrangements wherever possible.
Energy Project Liaison Officer employer: Nottingham City Council
Nottingham City Council Housing Services is an exceptional employer, offering a supportive and inclusive work environment for the Energy Project Liaison Officer role. With a strong commitment to employee wellbeing, you will benefit from generous annual leave, a robust pension scheme, and smart working options that promote a healthy work-life balance. The council fosters professional growth through continuous service improvement initiatives, making it an ideal place for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Project Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, attend local events, and connect with professionals on LinkedIn. The more connections you make, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching Nottingham City Council and their sustainable energy initiatives. Show us that you’re genuinely interested in the role and have a solid understanding of what they do. Tailor your responses to highlight how your skills align with their mission.
✨Tip Number 3
Practice your communication skills! As an Energy Project Liaison Officer, you'll need to engage with a variety of stakeholders. Role-play common scenarios with friends or family to boost your confidence and ensure you can convey information clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Make sure to follow up after applying to express your enthusiasm!
We think you need these skills to ace Energy Project Liaison Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in managing enquiries and supporting residents, as these are key aspects of the Energy Project Liaison Officer role.
Showcase Your Communication Skills:Since you'll be the first point of contact for residents, it's crucial to demonstrate your excellent interpersonal skills. Use examples in your application that show how you've effectively engaged with a variety of stakeholders.
Be Organised:We love a well-structured application! Make sure your documents are clear and concise, reflecting your strong organisational skills. This will help us see how you manage competing priorities.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nottingham City Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Energy Project Liaison Officer. Familiarise yourself with the key tasks like coordinating enquiries and leading consultations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves engaging with a wide range of stakeholders, be prepared to demonstrate your excellent interpersonal skills. Think of examples where you've successfully communicated complex information or resolved conflicts. This will highlight your ability to support residents effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as managing competing priorities or dealing with difficult enquiries. Practise your responses using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Bring Data-Driven Insights
As part of the role, you'll need to analyse data and prepare reports. Be ready to discuss any relevant experience you have with IT systems, especially Microsoft Office. You could even bring a sample report or analysis you've done in the past to showcase your analytical skills and attention to detail.
