At a Glance
- Tasks: Be the go-to person for commercial customers, handling inquiries and complaints with ease.
- Company: Nottingham City Council, committed to excellent customer service.
- Benefits: Competitive salary, great benefits, and a supportive hybrid work environment.
- Other info: A fantastic opportunity to grow in a dynamic public service role.
- Why this job: Join a team that values your communication skills and dedication to customer satisfaction.
- Qualifications: Experience in customer service and knowledge of waste services is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Nottingham City Council is seeking a dedicated customer service representative in East Midlands. The role involves being the first point of contact for commercial customers, handling inquiries, requests, and complaints primarily via phone.
Ideal candidates will have experience in delivering exemplary customer service, strong communication skills, and knowledge of waste services. This hybrid role offers a competitive salary package including great benefits and a supportive work environment.
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We think you need these skills to ace Commercial Support Specialist – Hybrid
Customer Service
Communication Skills
Problem-Solving Skills
Inquiries Handling
Complaint Resolution
Knowledge of Waste Services
Phone Etiquette
