Civil Enforcement Officer

Civil Enforcement Officer

Full-Time 28598 - 31022 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enforce parking regulations and maintain traffic flow while engaging with the community.
  • Company: Join Nottingham City Council, a supportive and innovative employer.
  • Benefits: Enjoy competitive pay, generous leave, and health benefits.
  • Why this job: Make a real difference in your city while working outdoors.
  • Qualifications: Professional attitude, effective communication, and flexibility in shifts.
  • Other info: Great career growth opportunities and a diverse, inclusive workplace.

The predicted salary is between 28598 - 31022 £ per year.

Contract Type: Permanent - Six positions available

Working Hours: 37 hours per week on various shift patterns

Worker Type: Offsite Worker

Salary: Starting Salary is £28,598 (Level one) rising to £31,022 (Level four) per annum

Location: Byron House, Maid Marion Way, Nottingham, NG1 6HS

We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council offers competitive pay, great leave entitlement and access to a generous pension scheme, with a culture that supports innovation and progression. We are looking for people who are innovative, driven and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

About The Role

THIS ROLE IS INELIGIBLE FOR SKILLED WORKER VISA SPONSORSHIP

Parking Regulation and Compliance are pleased to announce permanent positions for Civil Enforcement Officers – (CEO). The starting salary is £28,598 (Level One) rising to £31,022 (Level four). On the first year anniversary, subject to satisfactory completion of a probation period employees will move to Level two. As a CEO, you will perform a unique and innovative role within Parking Regulation and Compliance. Each day is different. This isn’t a desk job; you will spend 85% of your time out on the streets, maintaining the flow of traffic and reducing incidents of inconsiderate or dangerous parking, by enforcing the parking regulations set out in the Traffic Management Act 2004. You will assist customers and members of the public, acting as a capable guardian of the City.

About You

  • A professional, calm and positive manner
  • An ability to be sensitive but remain objective
  • Effective communication and listening skills
  • Ability to work shifts and be flexible
  • The ability to work in a team, but equally under your own initiative
  • The skills to deal with people from different religious, social backgrounds, ages and levels of education
  • An understanding of the confidential nature of your work
  • Ability to work out of doors in varying weather conditions on solo patrol as directed

Key Responsibilities

  • Ability to deal with contentious enforcement situations tactfully and diplomatically
  • Appreciation of the high profile and sensitive nature of Parking Enforcement activities
  • willingness to work as a member of a team to provide cover and to work various shifts
  • willingness to maintain a fitness level in line with the duties of the job

Application numbers will be reviewed at the end of each week, so you may be contacted before the advertised closing date. This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

Closing Date: 1st March 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits:

  • 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering 17.9%
  • Smart Working – to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled. We would like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Civil Enforcement Officer employer: Nottingham City Council

Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises innovation and employee progression. With competitive salaries, generous leave entitlements, and a robust pension scheme, employees can enjoy a fulfilling career while making a meaningful impact in the community. The council also promotes a healthy work-life balance through flexible working arrangements and various health and wellbeing benefits, making it an attractive place for those looking to contribute positively to Nottingham.
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Contact Detail:

Nottingham City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer

✨Tip Number 1

Get to know the company culture! Before your interview, check out Nottingham City Council's website and social media. Understanding their values and mission will help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.

✨Tip Number 3

Dress the part! Even if the role is out on the streets, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Civil Enforcement Officer

Effective Communication Skills
Listening Skills
Ability to Work in a Team
Ability to Work Independently
Sensitivity and Objectivity
Conflict Resolution Skills
Flexibility
Adaptability to Weather Conditions
Understanding of Confidentiality
Fitness Level Maintenance

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see your passion for serving the community and how you can contribute to Nottingham City Council.

Showcase Your Communication Skills: Effective communication is key in this role, so don’t forget to demonstrate your ability to communicate clearly and professionally in your written application. We’re looking for candidates who can handle sensitive situations with tact and diplomacy.

Be Honest About Your Flexibility: Since this role involves various shift patterns, be upfront about your availability and willingness to work flexible hours. We appreciate candidates who are ready to adapt to the needs of the job and the team.

Apply Early!: Don’t wait until the closing date to submit your application. We review applications weekly, and you might get contacted before the deadline. Head over to our website and get your application in as soon as you can!

How to prepare for a job interview at Nottingham City Council

✨Know Your Role

Before the interview, make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the Traffic Management Act 2004 and be ready to discuss how you would handle various parking enforcement situations.

✨Showcase Your Communication Skills

Effective communication is key in this role. Prepare examples of how you've successfully dealt with difficult situations or communicated with diverse groups. This will demonstrate your ability to remain calm and professional under pressure.

✨Demonstrate Flexibility and Teamwork

Since the job involves working shifts and being part of a team, be prepared to discuss your experience with flexible working hours and teamwork. Share specific instances where you’ve collaborated with others to achieve a common goal.

✨Prepare for Outdoor Challenges

As a Civil Enforcement Officer, you'll be working outdoors in various weather conditions. Be ready to talk about your physical fitness and any previous outdoor work experiences that showcase your adaptability and resilience.

Civil Enforcement Officer
Nottingham City Council
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