Care Services Manager

We have an exciting opportunity for a highly skilled and experienced social care manager to lead 7‑bed short breaks services, supporting adults with Profound and Multiple Learning Disabilities (PMLD) and/or Autism. We are a care provider, regulated by the Care Quality Commission and responsible for the effective delivery of high‑quality personal care and support. We are seeking someone who can provide strong, visible leadership and can take forward the ongoing development and delivery of our services.

You must be passionate about supporting people, confident in leading and motivating large teams, highly motivated, self‑disciplined, and able to work proactively using your own initiative. You will play a key role in maintaining service standards and compliance with regulatory and organisational requirements. You will also participate on the Council’s out of hours on‑call rota. The successful candidate will be required to complete the Care Quality Commission (CQC) “Fit Person” interview, demonstrating their ability to lead and manage a safe, effective and well‑led service. An enhanced DBS with adults barred list check is required for this post.

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Level 5 Diploma in Leadership for Health and Social Care or other equivalent qualification in a relevant subject or equivalent level of social care management experience;
• Experience in people and performance management in a regulated care environment;
• Experience of managing services, motivating and leading staff, setting clear priorities and objectives;
• Theoretical, practical and procedural knowledge of provider services (social care), the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and relevant other regulatory requirements applicable to social care providers (Regulated Activities);
• Ability to generate new and innovative solutions to both straightforward and complex problems, develops and drives a culture of continuous improvement;
• A good understanding of the Council’s Adult Social Care Strategies, relevant regulations/legislation and service frameworks underpinning practice in community care and residential settings;
• Ability to analyse information to reach sound decisions demonstrating the use of risk management tools in analysis and decision making;
• Ability to prepare budget forecasts and plans for future expenditure and oversee effective allocation of resources in line with objectives.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

If you would like to discuss the possible flexible working options that might be applicable to this role, please contact Leah Wheeler - Team Manager, Telephone: 0116 305 0864.

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background – we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive – both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Please click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephone 0300 3030222 (select option 2) or raising a ticket via our online portal.