At a Glance
- Tasks: Provide essential admin support in a busy care home environment.
- Company: Join Nottingham City Council, committed to innovation and inclusivity.
- Benefits: Competitive salary, generous leave, pension scheme, and supportive work culture.
- Other info: Opportunity for career growth in a rewarding and dynamic setting.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong admin skills, IT proficiency, and excellent customer service experience.
The predicted salary is between 26403 - 26403 £ per year.
Contract Type: Permanent
Working Hours: 08:30 - 16:30 Monday - Friday (37 Hours)
Worker Type: Onsite Worker
Salary: Starting Salary is £25,583 - £26,403 per annum (pro rata for part-time)
Location: The Oaks Residential Care Home, Campbell Street, Nottingham NG3 1GZ
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
We are seeking a motivated and organised individual to join our team at a Nottingham City Council residential care home. This is a varied and rewarding role that plays a vital part in supporting the smooth day-to-day operation of a busy care setting. As a Business Support Officer, you will provide high-quality administrative support to the home, acting as a key point of contact for residents, families, professionals and visitors. Responsibilities will include:
- Answering telephone calls
- Responding to office enquiries
- Managing correspondence
- Ensuring administrative processes are completed accurately and efficiently
- Photocopying, printing, filing and archiving documents
- Ordering equipment and supplies
- Maintaining records
- Supporting the management of small financial transactions
- Assisting with the processing, monitoring and auditing of information to ensure compliance with organisational procedures and regulatory requirements
The successful candidate will be highly organised, have excellent communication and customer service skills, and be able to manage a varied workload in a professional and confidential manner. Previous administrative experience is desirable, along with good IT skills and the ability to work effectively both independently and as part of a team.
About You
The ideal candidate will have:
- A strong background in administration
- IT skills including all Microsoft Packages
- Experience of working within a care or residential home environment
- Excellent customer service background
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
For informal enquiries please contact Scott Radford, Service Delivery Manager, by telephone on 01158761476 or by email at scott.radford@nottinghamcity.gov.uk.
Closing Date: Sunday 30th August 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: W/C 7th September 2026.
Business Support Officer Level 2 employer: Nottingham City Council
Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With a strong focus on professional development, employees have access to ongoing training and growth opportunities, ensuring they can make a meaningful impact in their roles. Located in the vibrant city of Nottingham, the council provides a collaborative environment where social workers can thrive while contributing to the community's welfare.
