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- Tasks: Support customers in selecting Assistive Technology products and manage stock effectively.
- Company: Join Nottingham City Council, a leading employer dedicated to community service and innovation.
- Benefits: Enjoy hybrid working, 26 days annual leave, health perks, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while working in an inclusive and supportive environment.
- Qualifications: Understanding of stock management and customer service; knowledge of Assistive Technology is a plus.
- Other info: Flexible working arrangements available; we encourage diverse applicants to apply.
The predicted salary is between 22700 - 30000 £ per year.
Join to apply for the Assistive Technology Support Officer role at Nottingham City Council.
Contract Type: Permanent
Working Hours: 37 hours per week, between the hours of 08:30-17:00
Worker Type: Hybrid Worker
Salary: Grade E - Starting Salary is £27,711 (Level one) rising to £30,060 (Level four)
Location: Harvey Road
We have an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement, and access to a generous pension scheme. We strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people who are innovative, driven, and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About The Role:
- Support the Assistive Technology Development Manager to provide a customer-focused service ensuring a full and auditable stock management process is implemented and followed.
- Provide existing and new customers with information on Assistive Technology (AT) to allow them to select the correct product packages for their needs.
- Support in the ongoing research for new and innovative AT solutions for the team.
About You:
- Understanding of stock management and stock control.
- Aware of the needs of people with long-term conditions to enable them to live independently.
- Customer-focused on reaching resolutions to issues.
- Experience of or skills to implement recording systems, monitoring actions, and outcomes to support measuring and monitoring performance of service delivery.
- Knowledge of Assistive Technology and its impact on managing people's long-term conditions.
- Experience of working with different agencies and organisations to achieve shared goals.
Please ensure you demonstrate clearly how you meet the requirements in your CV & supporting document.
The role requires a Full UK driving license and access to a vehicle.
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, including hybrid working.
Closing Date: 6 July 2025 - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview date: 14 July 2025 - Please note this is subject to change.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or if you are Disabled.
We are supportive of flexible working arrangements wherever possible and encourage you to discuss this during the selection process.
Assistive Technology Support Officer employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistive Technology Support Officer
✨Tip Number 1
Familiarise yourself with the latest trends in Assistive Technology. Understanding current innovations and how they impact individuals with long-term conditions will not only boost your confidence but also demonstrate your passion for the field during interviews.
✨Tip Number 2
Network with professionals in the Assistive Technology sector. Attend relevant workshops or webinars, and connect with people on platforms like LinkedIn. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with stock management and customer service. Think of specific examples where you've successfully resolved issues or improved processes, as these will be key points of interest for the hiring team.
✨Tip Number 4
Research Nottingham City Council's values and recent initiatives. Tailoring your conversation to align with their mission of inclusivity and community support will show that you're not just looking for any job, but are genuinely interested in contributing to their goals.
We think you need these skills to ace Assistive Technology Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Make sure to highlight your understanding of stock management, customer service, and assistive technology in your application.
Tailor Your CV: Customise your CV to reflect how your skills and experiences align with the six requirements mentioned in the job description. Use specific examples to demonstrate your knowledge of assistive technology and your experience in customer-focused roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to improving lives through assistive technology. Mention any relevant experiences and explain why you are a great fit for Nottingham City Council.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nottingham City Council
✨Understand Assistive Technology
Make sure you have a solid understanding of Assistive Technology and its impact on individuals with long-term conditions. Be prepared to discuss specific examples of how AT can help improve independence and quality of life.
✨Demonstrate Customer Focus
Showcase your customer service skills by preparing examples of how you've resolved issues for clients in the past. Highlight your ability to listen to their needs and provide tailored solutions.
✨Highlight Stock Management Experience
Since stock management is a key part of the role, be ready to discuss any relevant experience you have in this area. Talk about systems you've used and how you've ensured accurate tracking and reporting.
✨Prepare for Collaborative Scenarios
The role involves working with various agencies and organisations. Prepare to discuss your experience in collaborative projects and how you achieved shared goals, emphasising your teamwork and communication skills.