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For Companies At a Glance
- Tasks: Provide housing advice, prevent homelessness, and manage temporary accommodation.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Customer service skills, understanding of homelessness, and IT proficiency.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 26824 - 27694 £ per year.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
Promoting the Council’s vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services, the post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in Housing need. This will include:
- Intervening on behalf of people facing homelessness
- Advocating to prevent homelessness occurring
- Administrating accommodation resources
- Assisting inquiries under the Housing Act 1996 VII (as amended)
About You
The ideal candidate will have:
- A commitment to providing a high quality customer focussed service
- An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
- An understanding of homelessness and the Housing Act 1996, in order to investigate possible duties owed to citizens
- General knowledge of safeguarding
- Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as required
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the applicants page.
Closing Date: 1st March 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC.
Accommodation and Supported Housing Advisor employer: Nottingham City Council
Contact Detail:
Nottingham City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation and Supported Housing Advisor
✨Tip Number 1
Get to know the company! Research Nottingham City Council's values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. Since the role involves face-to-face interactions, try role-playing with a friend or family member. This will help you articulate complex issues clearly and confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and homelessness. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Nottingham City Council.
We think you need these skills to ace Accommodation and Supported Housing Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation and Supported Housing Advisor. We want to see how you can contribute to our mission of serving Nottingham's citizens!
Showcase Your Customer Service Skills: Since this role is all about providing a high-quality customer-focused service, don’t forget to include examples of how you've successfully dealt with complex issues in the past. We love seeing your ability to communicate effectively!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you're the right fit for the job!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nottingham City Council
✨Know Your Stuff
Make sure you brush up on the Housing Act 1996 and understand the key issues surrounding homelessness. Being able to discuss these topics confidently will show that you're serious about the role and can handle the complexities involved.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you had to communicate complex information with tact and sensitivity, as this is crucial for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to housing advice and support, and practice articulating your thoughts clearly and concisely.
✨Be Ready to Discuss IT Skills
Familiarise yourself with the software mentioned in the job description, like Word, Excel, and PowerPoint. Be prepared to discuss how you've used these tools in previous roles to manage information effectively.
