Volunteer Development Officer

Volunteer Development Officer

Volunteer 28605 - 31029 £ / year (est.) No home office possible
Nottingham City Council, Leicestershire County Council, East Midlands Group

At a Glance

  • Tasks: Lead recruitment, training, and support for volunteers in a dynamic team.
  • Company: Join Leicestershire County Council, dedicated to making a positive impact on families.
  • Benefits: Competitive salary, flexible working options, and a supportive environment.
  • Other info: Opportunities for career growth and a commitment to inclusivity.
  • Why this job: Make a real difference in the community while developing your skills.
  • Qualifications: Experience with volunteers and families, plus strong organisational skills.

The predicted salary is between 28605 - 31029 £ per year.

Organisation: Leicestershire County Council

Work Location: Main base - Hinckley Family Hub, Granville Road, Hinckley, LE10 0PP and across Hinckley & Bosworth. Occasional travel across Leicestershire.

Salary: £28,605 - £31,029 per annum (pro-rata for part time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 17th May 2026

Interview Date(s): 27th May 2026

If you are interested in being part of a strong and ambitious team of Volunteer Development Officers, then this could be the role you have been waiting for!

About us

At Leicestershire County Council we are committed to doing our very best for vulnerable children and families; working to make a positive impact on their lives so they can achieve their potential and flourish. We received the Investors in Volunteers award for the 4th consecutive time which is testament to our volunteer offer and the support volunteers are given. Over the last 5 years our volunteer offer has gone from strength to strength with more support, training, development and celebration of the impact volunteers bring to our service and what we can deliver for children and families. Across Leicestershire we currently have around 200 volunteers who on an average week deliver:

  • Stay and play groups
  • Mentor sessions
  • Wellbeing groups
  • Community fridges and support staff-run activities

About the Role

As part of a Volunteer Team, you will play a crucial role in supporting and enhancing the services provided by the Targeted Family Help Service in Hinckley & Bosworth. The Volunteer Development Officer will lead the recruitment, training, and retention of volunteers supporting the Targeted Family Help Service. This role involves developing effective recruitment strategies, building partnerships with local communities and organisations, and promoting volunteering opportunities. You will design and deliver training, provide ongoing support, and ensure volunteers are well‑matched to roles that reflect their skills and the needs of families. The post also includes coordinating volunteer activity with service teams, monitoring impact, maintaining accurate records, reporting on outcomes, and ensuring all activity meets safeguarding and regulatory requirements. Work outside usual office hours and Saturdays depending on operational needs may be occasionally required. Driving licence & access to a vehicle/car is essential. An enhanced DBS check is required for this post.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

  • Standard of education to Level 3 and/or any relevant childcare, youth and community, health and social care qualifications OR substantial experience that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
  • An understanding or experience of working with or managing volunteers;
  • Experience of inter‑agency work.
  • Experience of working with families and/or children;
  • Understanding of risk and protective factors including the principles of effective practice.
  • Knowledge of child development and needs of children and your understanding of safeguarding and promoting the welfare of the child.
  • Excellent organisational skills with the ability to manage multiple projects and priorities, ICT skills to include the ability to use Microsoft packages and databases / case management systems proficiently.
  • Ability to engage with people from all backgrounds, in particular children and families that are hard to reach; with knowledge of child development and an awareness of differing needs of children and young people.
  • Experience in designing and/or delivering training or group activities.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Contact Lisa Dinsdale - Volunteer Coordinator

Telephone: 0116 305 1401

Email: lisa.dinsdale@leics.gov.uk

Volunteer Development Officer employer: Nottingham City Council, Leicestershire County Council, East Midlands Group

Leicestershire County Council is an exceptional employer dedicated to making a positive impact on the lives of vulnerable children and families. With a strong commitment to volunteer support, evidenced by our Investors in Volunteers award, we offer a collaborative work culture that prioritises employee growth through training and development opportunities. Located in Hinckley, our team thrives on flexibility and inclusivity, ensuring that every member can contribute meaningfully while enjoying a supportive environment.
Nottingham City Council, Leicestershire County Council, East Midlands Group

Contact Detail:

Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer Development Officer

✨Tip Number 1

Get to know the organisation! Research Leicestershire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a positive impact.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.

✨Tip Number 3

Prepare for those tricky questions! Think about how your experience aligns with the role of Volunteer Development Officer. Be ready to share specific examples of your work with volunteers and families.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Leicestershire County Council.

We think you need these skills to ace Volunteer Development Officer

Volunteer Management
Recruitment Strategies
Training Design and Delivery
Community Engagement
Partnership Building
Organisational Skills
Project Management
Record Keeping
Monitoring and Reporting
Understanding of Child Development
Safeguarding Knowledge
Inter-agency Collaboration
Communication Skills
ICT Proficiency
Ability to Work with Diverse Populations

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for working with volunteers and families shine through. We want to see how much you care about making a positive impact in the community!

Tailor Your Experience: Make sure to highlight your relevant experience and skills that match the job description. We’re looking for specific examples of how you've worked with volunteers or families, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This helps us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible.

How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group

✨Know Your Stuff

Make sure you understand the role of a Volunteer Development Officer and the specific needs of Leicestershire County Council. Familiarise yourself with their volunteer programmes and the impact they have on families. This will help you demonstrate your genuine interest and commitment during the interview.

✨Showcase Your Experience

Prepare to discuss your previous experience with volunteers, families, or children. Think of specific examples where you've successfully recruited, trained, or supported volunteers. Highlight any relevant qualifications or training that align with the job description.

✨Engage with Their Values

Leicestershire County Council values inclusivity and accessibility. Be ready to talk about how you can contribute to these values in your role. Share your thoughts on creating an inclusive environment for volunteers and families, and how you’ve done this in the past.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about their current volunteer initiatives, how they measure the impact of their services, or what challenges they face in volunteer management. It shows you're engaged and thinking critically about the role.

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