Support Worker - Waterlees - Direct Services

Organisation: Leicestershire County Council

Work Location: Waterlees Supported Living, Aylestone Lane, Wigston, LE18 1AR

Worker Category: Fixed Location Worker

Salary: £25,995 - £26,409 per annum (pro rata for part time) (pay award pending)

Working Hours: 1 x 24 hours per week. (average of 6-8 hour shifts) Must be able to work flexibly and participate in a rota including weekends and bank holidays between the hours of 7.00 and 22.00.

Contract Type: Permanent

Closing Date: 14th July 2026

Interview Date(s): 22nd July 2026

Please note: This role is open to FEMALE Applicants only.

Please note: This role does not meet the minimum salary requirements for sponsorship therefore you must already have the right to work in the UK in order to apply.

Are you looking for a rewarding career where you can make a direct difference to people’s lives? Our friendly team at The Waterlees Court, in Wigston are looking for one support worker for 24 hours per week contract, to join our growing team. Waterlees Court offers supported living services promoting independence and choice for tenants and care is provided for adults with learning disability, Autism, Physical disabilities and Sensory impairments. This is a great opportunity for someone who wants to work as part of our team, to provide person centred care. In return, you will have the opportunity to develop and progress within a large public sector organisation, with opportunities to thrive in a modern and flexible working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.

About the Role

We are looking for people who can help us to deliver high quality care and support to adults with disabilities in a supported living environment. You will deliver day to day support, providing assistance with personal care, promoting choice and control alongside maximising independence. You don’t need to have any previous formal experience in care, we are interested in people who share our values to join our committed team and celebrate individuality and diversity. We will provide the training needed and have a team behind you to mentor, coach and support your journey. You will work in accordance with Leicestershire County Council’s Employee Code of Conduct, Skills for Care Code of Conduct for Adult Social Care Workers. We will meet the training costs and the DBS enhanced check (Adults Barred List) for a regulated activity required for this post.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Demonstrate a commitment to providing high quality care and support which maximises independence, and adheres to relevant regulations and procedures (such as Adult Safeguarding and Valuing People Now).
• The ability to use available equipment to assist with moving and handling service users and to support people with complex needs and willing to attend training courses.
• Effective communication skills, including the ability to engage with service users who may use alternative communication methods (e.g., Makaton, picture boards, signs).
• Good organisational skills and the ability to manage workloads, prioritise tasks, and remain calm under pressure.
• The ability to work both independently and as part of a team, responding effectively to crisis situations.
• IT and written skills sufficient to write and maintain clear, concise records.
• Be responsive to meet the changing needs of a 24/7 service, including being able to work flexibly and participate in a staff rota that incorporates working weekends and bank holidays, and be willing to attend meetings or training outside of normal working hours.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact: Name: Sharon Duffus Telephone: 01163051595 Email: sharon.duffus@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload your CV and a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. By applying for this post, you agree to our Terms and Conditions.