Temporary & Supported Accommodation Officer in Nottingham

Temporary & Supported Accommodation Officer in Nottingham

Nottingham Full-Time 32597 - 35412 € / year (est.) Home office (partial)
Nottingham City Council, Leicestershire County Council, East Midlands Group

At a Glance

  • Tasks: Help allocate temporary accommodation and provide housing advice to those in need.
  • Company: Join Nottingham City Council, a progressive and inclusive workplace.
  • Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in your community by preventing homelessness.
  • Qualifications: Knowledge of housing legislation and strong communication skills required.

The predicted salary is between 32597 - 35412 € per year.

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time) (pay award pending)

Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

About the Role:

The post holder will assist in the allocation of temporary accommodation used by citizens in housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include:

  • Intervening on behalf of people facing homelessness
  • Advocating to prevent homelessness occurring
  • Administrating accommodation resources
  • Assisting inquiries under the Housing Act 1996 VII (as amended)

The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple and complex needs.

About You:

The ideal candidate will have:

  • Good working knowledge of housing legislation in both the public and private sector
  • An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation
  • An ability to communicate complex issues on a face-to-face basis, demonstrating tact, diplomacy, sensitivity and customer care
  • Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
  • Ability to be creative, to identify problems and work to create solutions
  • Commitment to providing a high-quality customer-focused service

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.

Closing Date: 9th June 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC.

Temporary & Supported Accommodation Officer in Nottingham employer: Nottingham City Council, Leicestershire County Council, East Midlands Group

Nottingham City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while fostering innovation and collaboration. Join us in our mission to improve the lives of Nottingham's citizens and be part of a team that values your contributions and encourages your development.

Nottingham City Council, Leicestershire County Council, East Midlands Group

Contact Detail:

Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Temporary & Supported Accommodation Officer in Nottingham

Tip Number 1

Get to know the organisation! Research Nottingham City Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and homelessness. Building relationships can give you insider info and might even lead to a referral!

Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle real-life scenarios related to homelessness and housing legislation. Practising your responses will help you feel more confident when it’s time to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on the closing date and apply early to avoid missing out on this fantastic opportunity!

We think you need these skills to ace Temporary & Supported Accommodation Officer in Nottingham

Knowledge of Housing Legislation
Understanding of Homelessness Issues
Communication Skills
Tact and Diplomacy
Customer Care
Partnership Building
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Temporary & Supported Accommodation Officer. We want to see how you can make a difference in Nottingham!

Showcase Your Knowledge:Demonstrate your understanding of housing legislation and homelessness issues in your application. We’re looking for candidates who can communicate complex topics clearly, so don’t hold back on sharing your insights!

Highlight Your Customer Care Skills:Since this role is all about providing a high-quality customer-focused service, be sure to include examples of how you've successfully supported individuals in the past. We love seeing that commitment to helping others!

Apply Early!:Don’t wait until the last minute to submit your application. We might close the advert before the deadline if we find the right candidate, so get your application in through our website as soon as you can!

How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group

Know Your Housing Legislation

Brush up on your knowledge of housing legislation, especially the Housing Act 1996. Being able to discuss specific laws and how they apply to homelessness will show that you’re well-prepared and serious about the role.

Showcase Your Communication Skills

Prepare examples of how you've communicated complex issues in previous roles. This could be through face-to-face interactions or written communication. Highlighting your tact and sensitivity will resonate well with the interviewers.

Demonstrate Problem-Solving Abilities

Think of instances where you've identified problems and created solutions, particularly in challenging situations. Be ready to share these examples to illustrate your proactive approach to helping those in housing need.

Build Rapport with Interviewers

Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their work culture and how they support their staff. This shows your genuine interest in being part of their team.