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- Tasks: Lead projects to improve services and enhance customer experience in a dynamic environment.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Other info: Great career growth opportunities and supportive work culture.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Degree-level qualification or relevant experience in service delivery or project management.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting salary £32,597 (Level one) rising to £35,412 per annum (pro-rata for part-time) (Pay award pending)
Location: Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
As a Project Officer, you will play a key role in improving how services operate across Development Management. You will lead and support service improvement and change projects focused on improving customer experience, delivery timescales, consistency and quality. Working closely with managers, colleagues and partner teams, you will help turn improvement ideas into practical, sustainable changes that make a real difference to how services run. The role sits at the intersection of business improvement, data, digital working and customer service. You do not need a background in planning to succeed — the role is ideal for someone with experience of working in a customer‑focused or operational environment who enjoys analysing problems, coordinating activity and helping services improve.
About You
The ideal candidate will have:
- A degree‑level qualification or equivalent relevant experience in areas such as business, service delivery, project management, operations, digital, performance, or a related field.
- Experience of working in a customer‑focused or service‑led organisation, where improving processes, delivery outcomes or customer experience is a key part of the role.
- Demonstrable experience of supporting or delivering projects, service improvements or change initiatives, including planning activity, tracking progress and working with stakeholders.
- Strong analytical, organisational and communication skills, with the ability to work with data, prepare clear reports or briefings, and explain information to a range of audiences.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: Tuesday, 25th May 2026. Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: early June 2026.
Project Officer in Nottingham employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Nottingham City Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you're not just interested in the role but also in making a real impact on the community.
✨Tip Number 3
Practice your answers to common interview questions, especially around service improvement and customer experience. We want to see how you think and solve problems!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Project Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Officer role. We want to see how you can contribute to improving services and customer experience!
Showcase Your Experience: Don’t hold back on sharing your relevant experiences! Whether it’s project management or customer service, let us know how you've made a difference in previous roles. We love seeing real examples of your impact.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t wait too long – apply today!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Project Officer role. Familiarise yourself with the key responsibilities, especially around service improvement and customer experience. This will help you articulate how your skills and experiences align with what Nottingham City Council is looking for.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, prepare examples of how you've used data to drive improvements in previous roles. Be ready to discuss specific projects where your analysis led to tangible outcomes, as this will demonstrate your capability to contribute effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or the council's vision for service improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Your Communication Skills
As communication is key in this role, practice explaining complex ideas clearly and concisely. You might be asked to present information or reports, so being able to convey your thoughts effectively will set you apart from other candidates.