At a Glance
- Tasks: Coordinate and schedule work for trades colleagues to deliver a top-notch repairs service.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Enjoy competitive pay, generous leave, and a solid pension scheme.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in managing appointments and strong communication skills required.
The predicted salary is between 26824 - 27694 £ per year.
Role: Operational Resource Planner (Technical Services)
Contract Type: Permanent
Working Hours: 37 hours per week, Monday – Friday between the hours of 8am and 5pm.
Worker Type: Hybrid worker – there will be an expectation that the postholder will work on average 2 days per week in the office, at Harvey Road.
Salary: Grade D - Starting Salary is £26,824 (Level one) rising to £27,694 (Level three) per annum.
Location: Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other sites across Nottingham, as needed.
About the Role
We’re looking for a highly organised Operational Resource Planner to join our Technical Services team at Nottingham City Council Housing Services. In this key role, you’ll support the Repairs Service Manager to help deliver a responsive, customer-focused repairs service by coordinating and scheduling work for trades colleagues and contractors to ensure the best use of resources and achievement of service targets. You’ll manage busy daily schedules, allocate appointments, respond to urgent repairs, and adapt plans to meet changing priorities. Working with a range of systems, you’ll monitor performance, maintain accurate records, and identify improvements to support efficient service delivery. You’ll also provide essential administrative support, contribute to team projects, and work closely with colleagues and customers to resolve queries, including complaints.
We’re committed to building an inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds and value diverse perspectives. If you’re detail-focused, adaptable, and passionate about delivering great services for local communities, we’d love to hear from you.
About You
The ideal candidate will have:
- Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast-paced and pressurised environment.
- Experience of communicating directly with members of the public in a business environment with good interpersonal skills, and the ability to communicate effectively including active listening and questioning.
- Experience of working with computerised and manual office systems.
- Ability to present written or verbal information in a clear and concise manner.
- Ability to work effectively as part of a team.
- Experience of providing administrative functions.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
Closing Date: 30th July 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interview date: 11th August 2026 – Please note, this is subject to change.
If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk
Operational Resource Planner NCCHS in Nottingham employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resource Planner NCCHS in Nottingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Nottingham City Council, Leicestershire County Council, East Midlands Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Nottingham City Council, Leicestershire County Council, East Midlands Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Operational Resource Planner NCCHS in Nottingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Nottingham City Council, Leicestershire County Council, East Midlands Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Get to Know Public Sector Values
Before your interview with Nottingham City Council, Leicestershire County Council, East Midlands Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Nottingham City Council, Leicestershire County Council, East Midlands Group.
