Housing Patch Manager NCCHS in Nottingham

Contract Type: We have various contract types available including permanent, fixed term and secondment opportunities.

Working Hours: 37 hours per week – Monday – Friday between the hours of 8am and 5pm.

Worker Type: Hybrid Worker

Salary: Grade G - £36,363 per annum (Level one) rising to £39,152 per annum (Level four).

Location: Across Nottingham City

We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

About the Role:

As a Housing Patch Manager (HPM) with Nottingham City Council Housing Services, you will manage a local patch, providing advice and support to sustain tenancies and taking enforcement action when necessary. You will have ownership for the overall standard and appearance of the estates and will work in partnership with local residents and stakeholders to ensure our estates are kept to the highest possible standard. This role will require you to be out and about on our estates daily - it’s an independent job where you manage your own priorities. This is a challenging role but the rewards in terms of fulfilment are high, and you’ll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. This is a role with the power to have a genuinely life‑changing impact for our tenants whilst giving you the opportunity to support residents, strengthen neighbourhood connections, and drive positive community impact across Nottingham.

About You:

• Demonstrate a firm but fair, supportive approach to managing customer services and relationships, whilst maintaining a professional attitude.
• The ability to remain calm under pressure and to maintain control of challenging situations.
• Experience of working in a housing environment and an ability to learn.
• Experience of working within a team and of proactively working towards joint targets.
• Set high standards for quality of work and service and takes responsibility for own tasks.
• Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.

Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed.

Closing Date: 13th August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date: w/c 24th August 2026 – Please note, this is subject to change. If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk. If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support.

By applying to this job, you agree to our Terms & Conditions.