At a Glance
- Tasks: Support individuals in accessing social housing and provide tailored guidance.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Fixed term contract/Internal secondment opportunity until March 2027
Working Hours: 37 hours per week – Monday – Friday between the hours of 8:30am and 5pm
Worker Type: Hybrid worker
Salary: Grade F – starting salary is £32,597 (level 1) raising to £35,412 (level 4) per annum
Base office: Harvey Road, NG8 3BB
We are looking for a compassionate, customer-focused HomeLink Support Officer to join Nottingham City Council Housing Services within the Housing Options Team. This is a rewarding role supporting people who may face barriers to accessing social housing through the Nottingham HomeLink Choice Based Lettings scheme. You will provide advice, guidance and practical support to a diverse range of customers, including vulnerable households, care leavers and people experiencing health, welfare or housing challenges.
Working closely with applicants, partner agencies and housing providers, you will help assess housing need, support customers to complete applications and bids, and explore suitable housing options to achieve positive outcomes. The role involves undertaking home visits, assessing medical and social housing needs, preparing recommendations for rehousing priority, and ensuring customers receive tailored support to access services confidently and independently. You will also work with colleagues and external partners to safeguard vulnerable individuals, maintain accurate records, monitor outcomes and contribute to service improvement.
This is an excellent opportunity for someone with strong communication, problem-solving and partnership-working skills who is committed to delivering an inclusive, high-quality service that helps people find safe, suitable homes and improve their housing prospects.
The ideal candidate will have:
- Substantial experience of working within a housing management environment and an ability to learn
- A working knowledge and awareness and understanding of current housing issues and legislation, including in relation to Allocations, Tenancy Management and Welfare Benefits
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships.
- Demonstrating personal commitment to the equality, diversity and inclusion challenges faced by our workforce and Nottingham’s people
- Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
- Demonstrated capacity to effectively organise and use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner, with minimum supervision
Please note: This role requires an Enhanced Disclosure Barring Service (DBS) check. Please ensure you demonstrate clearly how you meet the 6 requirements listed above in your CV & supporting document.
Closing Date: 13th August 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: 21st August 2026 – Please note, this is subject to change.
If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk
If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support
HomeLink Support Officer NCCHS in Nottingham employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HomeLink Support Officer NCCHS in Nottingham
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Nottingham City Council, Leicestershire County Council, East Midlands Group, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace HomeLink Support Officer NCCHS in Nottingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Nottingham City Council, Leicestershire County Council, East Midlands Group. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Nottingham City Council, Leicestershire County Council, East Midlands Group. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Nottingham City Council, Leicestershire County Council, East Midlands Group.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary HomeLink Support Officer NCCHS role at Nottingham City Council, Leicestershire County Council, East Midlands Group, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Nottingham City Council, Leicestershire County Council, East Midlands Group that you can think critically and act effectively under pressure.
