At a Glance
- Tasks: Provide essential admin support in a busy care home environment.
- Company: Join Nottingham City Council, committed to innovation and inclusivity.
- Benefits: Competitive salary, generous leave, pension scheme, and supportive work culture.
- Other info: Flexible working arrangements available; great career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong admin background, IT skills, and excellent customer service.
The predicted salary is between 26403 - 26403 £ per year.
Contract Type: Permanent
Working Hours: 08:30 - 16:30 Monday - Friday (37 Hours)
Worker Type: Onsite Worker
Salary: Starting Salary is £25,583 - £26,403 per annum (pro rata for part-time)
Location: The Oaks Residential Care Home, Campbell Street, Nottingham NG3 1GZ
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement, and access to a generous pension scheme. We strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
About the Role
We are seeking a motivated and organised individual to join our team at a Nottingham City Council residential care home. This is a varied and rewarding role that plays a vital part in supporting the smooth day-to-day operation of a busy care setting. As a Business Support Officer, you will provide high-quality administrative support to the home, acting as a key point of contact for residents, families, professionals, and visitors. Responsibilities will include:
- Answering telephone calls
- Responding to office enquiries
- Managing correspondence
- Ensuring administrative processes are completed accurately and efficiently
- Photocopying, printing, filing, and archiving documents
- Ordering equipment and supplies
- Maintaining records
- Supporting the management of small financial transactions
- Assisting with the processing, monitoring, and auditing of information to ensure compliance with organisational procedures and regulatory requirements
The successful candidate will be highly organised, have excellent communication and customer service skills, and be able to manage a varied workload in a professional and confidential manner. Previous administrative experience is desirable, along with good IT skills and the ability to work effectively both independently and as part of a team. This is an excellent opportunity to make a positive contribution to the delivery of high-quality care services while gaining experience within a supportive and rewarding environment.
About You
The ideal candidate will have:
- A strong background in administration
- IT skills including all Microsoft Packages
- Experience of working within a care or residential home environment
- Excellent customer service background
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
For informal enquiries please contact Scott Radford, Service Delivery Manager, by telephone on 01158761476 or by email at scott.radford@nottinghamcity.gov.uk.
Closing Date: Sunday 30th August 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: W/C 7th September 2026.
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support.
Business Support Officer Level 2 in Nottingham employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
