At a Glance
- Tasks: Lead a team to provide top-notch library services and engage with the community.
- Company: Join Leicestershire County Council, dedicated to enhancing local communities.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 28605 - 31029 £ per year.
Organisation: Leicestershire County Council
Work Location: Loughborough Library, 31 Granby Street, Loughborough, LE11 3DU (with shared responsibility for Shepshed Library)
Salary: £28,605 - £31,029 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 15 Hours per week
This post operates on a 4 week rota including 1 Saturday per month:
- Week 1 - Mon (9am-1pm) Tues (9am-5pm) Sat (9am-2pm)
- Week 2 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 3 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 4 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Contract Type: Permanent
Closing Date: 5th June 2026
Interview Date(s): 17th June 2026
Are you looking for a rewarding job where you can make a difference to your local community? If so, why not consider joining our library service?
About the Role
Leicestershire libraries are at the heart of our communities, providing information and advice, activities to improve wellbeing and develop skills, supporting those seeking employment, and sharing a love of reading with people of all ages. As a Library Supervisor, you will be responsible for ensuring the provision of a high-quality customer-focused service through the management of a team of Library Services Assistants, Mobile Library Drivers, and volunteers. You will ensure that team members are kept well informed and that they have the necessary skills to provide a welcoming and efficient frontline service to customers. You will manage room bookings and use of the venue, promote and deliver campaigns and other services aligned with the annual service plan, and ensure that the library sites remain attractive and well presented. You will also be responsible for collating statistical, financial, and other data to provide accurate information for service planning and monitoring.
About You
To apply for this post, you must:
- Have experience of working in a customer service environment.
- Have knowledge of health and safety and general data protection regulations.
- Be able to manage your own time effectively and to work on your own initiative.
- Be able to communicate effectively with others, including conflict resolution.
- Be able to plan and prioritise your work.
- Have IT skills and be able to collate information and data.
- Be able to travel around the county in a cost-effective manner.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Name and job title: Lee Atkin, Principal Manager
Email: lee.atkin@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Library Supervisor in Loughborough employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that prioritises community impact and employee well-being. With a strong commitment to inclusivity, flexible working options, and opportunities for professional growth, you will thrive in a supportive environment dedicated to delivering high-quality library services. Join us in making a meaningful difference in the lives of residents in Loughborough and beyond.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor in Loughborough
✨Tip Number 1
Get to know the library scene in Leicestershire! Familiarise yourself with the services offered and the community needs. This will help you stand out during interviews by showing your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! As a Library Supervisor, you'll need to manage a team and interact with the public. Role-play common scenarios with friends or family to boost your confidence and prepare for any questions about conflict resolution.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you've successfully managed time or projects. This will help you demonstrate your ability to plan and prioritise effectively during the interview.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, make sure to include that supporting statement – it’s your chance to shine and show how you meet the criteria!
We think you need these skills to ace Library Supervisor in Loughborough
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can bring your unique skills to our library service!
Showcase Your Customer Service Skills:Since this role is all about providing a high-quality customer-focused service, don’t forget to share specific examples of your customer service experience. We love hearing about how you've made a difference for others!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, less is often more!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Library Stuff
Make sure you brush up on the services and activities your local library offers. Familiarise yourself with their community initiatives and how they support residents. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved conflicts or improved a customer's experience. This is crucial for a Library Supervisor, so be ready to share specific stories that highlight your skills.
✨Demonstrate Team Management Experience
Since you'll be managing a team, think of instances where you've successfully led or supported others. Discuss how you keep your team informed and motivated, and how you handle challenges. This will illustrate your leadership style and ability to foster a positive work environment.
✨Be Ready for Data Discussions
As part of the role, you'll need to collate and analyse data. Brush up on your IT skills and be prepared to discuss how you've used data in previous roles to inform decisions or improve services. Showing your comfort with numbers will give you an edge in the interview.
