At a Glance
- Tasks: Support families with complex needs and build positive relationships.
- Company: Leicestershire County Council, committed to making a difference.
- Benefits: Competitive salary, flexible working options, and inclusive environment.
- Other info: Opportunities for career growth and professional development.
- Why this job: Make a real impact in the lives of families and children.
- Qualifications: Level 3 qualification or substantial experience in family support.
The predicted salary is between 35451 - 39165 £ per year.
Organisation: Leicestershire County Council
Work Location: Regent St, Loughborough LE11 5BN
Salary: £35,451 - £39,165 per annum (pro rata for part time) (Pay Award Pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 11th June 2026
Interview Date(s): Interview with young people’s/volunteers panel will be on Saturday 20th June followed by main interview on the 23rd June – candidates will need to be available for both panels.
About the Role
Targeted Family Help Charnwood are looking for a Keyworker who is flexible, willing to have challenging conversations with families, to build positive relationships with young people and their families and have a can-do attitude. Do you have experience of providing direct support in the home to children and families with complex needs? Do you have experience of identifying and delivering appropriate evidence-based interventions to families and experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations? If so, we would love to hear from you.
An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
To apply for this post, you must:
- Hold a Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to families that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
- Experience of providing direct support in the home to children and families with complex needs which may include mental health, offending, substance misuse, domestic violence, and abuse, and/or educational issues.
- Experience of identifying and delivering appropriate evidence-based interventions e.g. solution focussed brief therapy, the Freedom Programme, parenting programmes, brief intervention, Cognitive Behavioural Therapy based approaches, motivational interviewing.
- Knowledge and awareness of issues which may have an impact on the lives of families such as domestic violence and abuse, mental health difficulties, substance misuse, poverty and housing.
- Awareness and understanding of ‘good enough parenting’ and relationship between poverty and social deprivation and to be able to hold a compassionate position but still hold protection of children as the priority.
- Be able to recognise ‘cumulative harm’ and risk indicators of different forms of harm – sexual, physical, emotional and neglect.
- Ability to work proactively, persistently, and persuasively with families who may not be willing to engage with services, using a range of techniques that encourage active participation.
- Ability to build professional confidence and resilience, good working relationships with families, ability to overcome barriers to them engaging, recognising reasons for resistance to change, where tensions can exist.
- Along with the ability to communicate sensitively and effectively with children and adults, focusing on hearing and capturing the child’s voice.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Jane Read - Team and Partnership Manager (Localities) Email - Jane.Read@leics.gov.uk Phone - 07526 927911
There will also be the opportunity to speak with Team Leaders and Keyworkers to ask any questions on the 8th June between 1pm-3pm. Please use the below link to join Join Meeting.
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you.
Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: Support Portal.
By applying for this post, you agree to our Terms and Conditions.
Key Worker in Loughborough employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture that values diversity and inclusivity. With flexible working options and a commitment to professional growth, employees are empowered to make a meaningful impact in the community while enjoying a competitive salary and comprehensive benefits. Join us in Loughborough, where your contributions will help shape the lives of families and young people in need.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Worker in Loughborough
✨Tip Number 1
Get to know the organisation! Research Leicestershire County Council and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for those challenging conversations by role-playing with a friend or family member. This will help you feel more confident when discussing sensitive topics with families during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past work that demonstrate your ability to support families with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions for the panel about the role and the team. This shows your enthusiasm and helps you gauge if it’s the right fit for you. And remember, apply through our website for a smoother process!
We think you need these skills to ace Key Worker in Loughborough
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can bring your unique skills to the role!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your thoughts, as this will help us understand your qualifications better.
Show Your Passion:Let your enthusiasm for the role shine through! Share why you’re excited about working with families and how you can make a difference in their lives. We love seeing genuine passion in applications.
Check Your Application Before Submitting:Before hitting that apply button, give your application a thorough read-through. Typos and errors can distract from your message, so let’s make sure everything is polished and professional!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Key Worker. Brush up on your knowledge about evidence-based interventions and the challenges families face, like mental health issues or domestic violence. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you’ve successfully supported families with complex needs. Think about times when you’ve had to diffuse difficult situations or engage reluctant families. These real-life stories will make your application stand out and demonstrate your skills effectively.
✨Engage with the Panel
During the interview, remember that you’ll be speaking with young people and volunteers. Make an effort to connect with them by being approachable and open. Show that you value their input and are genuinely interested in their perspectives. This can create a positive atmosphere and leave a lasting impression.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the support available for Key Workers, or how the council measures success in this role. Asking questions shows your enthusiasm and helps you gauge if the position is the right fit for you.
