At a Glance
- Tasks: Provide admin support and excellent customer service for adult learners.
- Company: Leicestershire County Council, committed to inclusivity and community service.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Join a Disability Confident Employer with great career growth opportunities.
- Why this job: Make a real difference in the lives of learners while developing your skills.
- Qualifications: Good English and numeracy skills, customer care experience, and clerical abilities.
The predicted salary is between 25995 - 26409 £ per year.
Organisation: Leicestershire County Council
Work Location: Moira Adult Learning Centre, Moira Street, Loughborough, Leicestershire, LE11 1AX
Salary: £25,995 - £26,409 per annum (pro rata for part time) (pay award pending)
Working Hours: 22.2 hours per week
Contract Type: Permanent
Closing Date: 27th August 2026
Interview Date(s): W/C 7th September 2026
Would you like to offer administrative support service for the Adult Learning? If so, this may be the job for you!
About the Role
You will be the first point of contact for our learners and visitors to our venue. The post covers a variety of admin tasks to also include the delivery of exams, inputting data accurately into our system to enrol learners onto our courses, processing payments, and providing excellent customer service to learners and curriculum teams. The post requires out of hours cover and you must be available to work up to a maximum of 2 evenings a week and up to 8 Saturdays per annum. An enhanced DBS check is required for this post.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Have a good standard of written and spoken English equivalent to functional skills level 2 or above, and a good standard of numeracy
- Reception and customer care experience
- Clerical experience in a range of tasks to include word processing, filing, photocopying, taking and relaying messages, data input and maintaining records
- Routine cash handling
- Organising tasks to meet priorities
- Working as a team member
- Be aware of the importance of confidentiality
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal.
HUB Admin Assistant in Loughborough employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HUB Admin Assistant in Loughborough
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Nottingham City Council, Leicestershire County Council, East Midlands Group just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Nottingham City Council, Leicestershire County Council, East Midlands Group. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace HUB Admin Assistant in Loughborough
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the HUB Admin Assistant role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Nottingham City Council, Leicestershire County Council, East Midlands Group, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Nottingham City Council, Leicestershire County Council, East Midlands Group, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Nottingham City Council, Leicestershire County Council, East Midlands Group, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
