At a Glance
- Tasks: Lead a team to deliver outstanding library services and engage the community.
- Company: Leicestershire County Council, committed to community wellbeing.
- Benefits: Flexible working hours and a supportive work environment.
- Other info: Permanent role with 15 hours per week; apply early!
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Strong customer service experience and excellent communication skills.
The predicted salary is between 15000 - 20000 £ per year.
Leicestershire County Council is looking for a Library Supervisor based in Loughborough Library. You will oversee Library Services Assistants and ensure exceptional customer service while promoting community wellbeing through library activities.
Strong experience in customer service and effective communication skills are essential. This permanent role offers 15 hours per week and includes flexible working possibilities. Applications are encouraged early, as the vacancy may close on 5th June 2026.
Library Supervisor: Frontline Service & Team Lead employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a supportive work culture that prioritises community engagement and employee wellbeing. As a Library Supervisor in Loughborough, you will benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact on local residents through library services. Join us to be part of a dedicated team that values exceptional customer service and fosters a positive environment for both staff and the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor: Frontline Service & Team Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leicestershire County Council on LinkedIn. A friendly chat can give us insider info about the library culture and what they really value in a Library Supervisor.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your passion for community wellbeing! Think of examples from your past experiences where you’ve made a positive impact. We want to demonstrate that we’re not just about managing a team, but also about enriching the community through library activities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Library Supervisor: Frontline Service & Team Lead
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in previous roles, especially in a library or community setting.
Communicate Clearly:Effective communication is key for this role. When writing your application, keep your language clear and concise. We appreciate straightforwardness, so don’t be afraid to let your personality shine through!
Tailor Your Application:Take the time to tailor your application to the job description. Mention specific library activities or community initiatives you’re passionate about. This shows us that you’re genuinely interested in the role and understand what we do.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible, as the vacancy may close early. Plus, it gives us more time to get to know you!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Library Services
Familiarise yourself with the services offered at Loughborough Library. Understand how they promote community wellbeing and think about how you can contribute to these initiatives. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your capability to lead a team in providing exceptional service.
✨Communicate Effectively
Practice clear and concise communication. As a Library Supervisor, you'll need to convey information effectively to both your team and library users. Consider doing mock interviews with a friend to refine your responses and ensure you come across as confident and articulate.
✨Emphasise Team Leadership
Be ready to discuss your leadership style and how you plan to motivate and support your team of Library Services Assistants. Think about strategies you've used in the past to foster a positive work environment and encourage collaboration among team members.
