At a Glance
- Tasks: Support the delivery of the Council’s External Patching Programme and mentor technician staff.
- Company: Leicestershire County Council, committed to accessible and inclusive services.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ3 or equivalent, with experience in information management and customer engagement.
The predicted salary is between 32070 - 34359 £ per year.
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Organisation: Leicestershire County Council
Work Location: Croft Depot, Arbor Road, Croft, Leicestershire LE9 3GE
Salary: £32,070 - £34,359 per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 37 hours per week
Contract Type: Fixed term for twelve months (secondment)
Closing Date: Sunday 21st June 2026
Interview Date(s): TBC [NB Interviews will be in-person]
An exciting opportunity has arisen for a Senior Technician/Scheduler to join our Highway Control team at Leicestershire County Council. The Senior Technician/Scheduler role is mainly focused on supporting the delivery of the Council’s External Patching Programme.
About the Role
The main duties of this role will involve:
- Liaising with colleagues in the patching team, network management team, external contractors and neighbouring highway authorities
- Updating and ensuring the external patching programme is up to date with relevant information
- Ensuring essential information required for works is obtained
- Applying for permits
- Mentoring and supporting technician staff within the control room
- Supporting other control room functions including covering where required for the technician role and being involved in handling severe weather events
The nature of the work may involve you carrying out work outside of normal working hours and at different locations than your designated base.
About You
To apply for this post, you must have:
- NVQ3 or equivalent, i.e. BTEC in Civil Engineering or A-Levels A-C in relevant subjects OR have extensive demonstrable experience as identified below, together with a commitment to attain the essential qualifications AND evidence of continued learning and development.
- Experience of accurately capturing, storing and retrieving information to meet customer and organisational needs.
- Experience of engagement with customers, including attending and producing materials for meetings and exhibitions and of responding effectively to customer and service centre enquiries.
- Knowledge of current legislation, policies and procedures; Highways Act, NRSWA, Traffic Management Act, Traffic Regulation Act, CDM etc.
- Good verbal and written communication skills, organisational skills and the ability to prioritise work.
- Good IT skills, including the ability to learn the use of service specific systems and software.
- The skills to build positive relationships across stakeholders, peers and partners, creating open and transparent relationships based on trust.
- Analytical and creative thinking skills and the ability to work to tight timescales and agreed targets.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Lucy Wright, Reactive Maintenance Manager
Telephone: 0116 305 2157
Email: lucy.wright@leics.gov.uk
OR Heather Gage-Smith, Reactive Maintenance Manager
Telephone: 0116 305 2243
Email: Heather.Gage-Smith@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Senior Technician/Scheduler (Internal Applicants Only) in Leicester employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and inclusivity thrive. With flexible working options and a commitment to professional growth, employees are empowered to make a meaningful impact in their community while enjoying a competitive salary and comprehensive benefits. Join us at Croft Depot, where your contributions will help shape the future of Leicestershire's highways and services.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technician/Scheduler (Internal Applicants Only) in Leicester
✨Tip Number 1
Get to know the team! Reach out to colleagues in the patching and network management teams. Building relationships can give you insights into the role and help you stand out during the interview.
✨Tip Number 2
Brush up on your knowledge of relevant legislation like the Highways Act and NRSWA. Being able to discuss these topics confidently will show that you're serious about the role and understand its requirements.
✨Tip Number 3
Prepare for those in-person interviews by practising common questions related to scheduling and technician duties. We recommend doing mock interviews with a friend or colleague to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! Make sure your supporting statement highlights how you meet the criteria. This is your chance to shine, so make it count!
We think you need these skills to ace Senior Technician/Scheduler (Internal Applicants Only) in Leicester
Some tips for your application 🫡
Get to Know the Role:Before you start writing, take a moment to really understand what the Senior Technician/Scheduler role is all about. Check out the job description and think about how your experience aligns with the duties listed. This will help you tailor your application to show us why you're the perfect fit!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Make sure to clearly explain how you meet the criteria in the 'About You' section. Use specific examples from your past experiences to demonstrate your skills and knowledge. Remember, this is where we get to see your personality too!
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and overly complex sentences. We want to understand your qualifications and experiences without having to decipher your writing. A straightforward approach will make it easier for us to see your strengths.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can. Plus, applying early gives you time to make any necessary adjustments if needed!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Stuff
Make sure you brush up on the relevant legislation and policies like the Highways Act and NRSWA. Being able to discuss these confidently will show that you're not just familiar with the role but also committed to staying updated in your field.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to capture, store, and retrieve information effectively. Highlight any experiences where you've engaged with customers or produced materials for meetings, as this will be crucial for the role.
✨Communication is Key
Practice articulating your thoughts clearly and concisely. Since good verbal and written communication skills are essential, consider doing mock interviews with a friend or colleague to refine your delivery and ensure you can convey your ideas effectively.
✨Emphasise Teamwork and Mentoring
Be ready to discuss how you've supported or mentored others in previous roles. This is particularly important for the Senior Technician/Scheduler position, so think of examples where you've built positive relationships and fostered collaboration within a team.
