At a Glance
- Tasks: Ensure accuracy of utility billing data and support effective energy cost management.
- Company: Join ESPO, a leading public sector procurement organisation in the East Midlands.
- Benefits: Flexible working, 25 days annual leave, local government pension scheme, and professional development opportunities.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Make a real difference while enjoying a dynamic work environment with varied tasks.
- Qualifications: Attention to detail, strong numerical skills, and excellent communication abilities required.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: ESPO
Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
Salary: Grade 7 £26,832 - £28,146 per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 26th June 2026
Interview Date(s): Week commencing 29th June.
Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same?
About the Role
By joining ESPO's energy Contract Support Officer team, you’ll be part of a highly successful professional buying organisation that provides cost effective procurement and supply services to the public sector. ESPO is owned and governed by a consortium of six local authority members based in the East Midlands, with Leicestershire County Council acting as the employer. We are seeking a detail-oriented and analytical Bill Validation Analyst to join our Energy Management team. This role is responsible for ensuring the accuracy and integrity of utility billing data across our property portfolio, helping to identify discrepancies, recover overcharges, and support effective energy cost management. Working closely with energy suppliers, internal stakeholders, and third-party service providers, you will validate electricity, gas, water, and other utility invoices against contractual rates, consumption data, and regulatory requirements. You will investigate billing anomalies, resolve queries, and maintain accurate records to support financial control and reporting.
About You
We’re looking for someone with:
- Exceptional attention to detail with a commitment to accuracy and quality.
- Highly organised, with the ability to manage multiple priorities and meet deadlines.
- A proactive and inquisitive approach, with confidence to challenge discrepancies and investigate issues thoroughly.
- Strong numerical skills and confidence working with financial and consumption data.
- Excellent communication skills, both written and verbal, with the ability to explain complex information clearly.
- Ability to build and maintain positive working relationships with suppliers, colleagues and stakeholders.
- Self-motivated and able to work independently while contributing effectively as part of a team.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
What we offer:
- Flexible working opportunities and access to employee benefits portal with car lease scheme.
- 25 days annual leave plus bank holidays (increasing to 30 days after 5 years' service), and a scheme to buy additional leave.
- Local Government Pension Scheme with a generous employer contribution.
- Opportunities for learning and development (e.g. CIPS or CIM).
- Great office location next to Fosse Park, with free on-site parking and easy access to M1 and M69.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Kim Davie, Energy and systems innovation manager Email: k.davie@espo.org
How to Apply
At ESPO, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raise a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Contract Support Officer in Leicester employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
At ESPO, we pride ourselves on being an exceptional employer that values diversity and inclusivity, offering a rewarding career as a Contract Support Officer in a dynamic environment. With flexible working options, generous annual leave, and a commitment to employee development, our team enjoys a supportive culture that fosters growth and collaboration. Located conveniently near Fosse Park, our office provides a great work-life balance, making it an ideal place for those looking to make a meaningful impact in the public sector.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer in Leicester
✨Dive into Local Government Events
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We think you need these skills to ace Contract Support Officer in Leicester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Nottingham City Council, Leicestershire County Council, East Midlands Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Get to Know Public Sector Values
Before your interview with Nottingham City Council, Leicestershire County Council, East Midlands Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Nottingham City Council, Leicestershire County Council, East Midlands Group.
