Business Support Officer - HR (Internal Applicants Only) in Leicester

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £28,605 - £31,029 per Annum (pro-rata for Part-time) (Pay Award Pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 12th July 2026

Interview Date(s): TBC

About the Role

A rare opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Business Support Officer - HR in the Business Support HR Team. This role is part of Children and Family Services and is to provide high quality administrative support and information in relation to all recruitment, payroll and staff movement activity.

What we offer:

• Guaranteed contracted hours.
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.

Main duties and responsibilities:

• To line manage staff, including supervision, PDR and PDR review meetings.
• To implement and undertake absence management, disciplinary and behaviour at work action, under the direction of the Business Manager – Operations or Senior Management Information Officer.
• To manage and supervise workload processes within the service areas, maintaining or delivering additional structures in accordance with requirements.
• To provide guidance and advice through structured group meetings.
• To monitor all staff changes either by e-form or by inputting direct information into the LCC payroll/HR systems as appropriate.
• To actively support the recruitment process by being part of interview panels, offering guidance and support etc.
• Provide and support staff with on-going data cleaning which fully supports case management system capabilities.
• To support all Business Support Officers and Senior Business Support Officers across the services in keeping system templates and processes fully updated, in line with Children and Family Services requirements.

About You

To apply for this post, you must:

• Please ensure that you cover all 7 points in your application and provide clear examples and evidence of how each point has been met.
• Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals, NVQ 3 or equivalent in relevant area or equivalent level of relevant experience.
• Previous experience of collection and collation of data, performing calculations and writing reports.
• Ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines.
• Knowledge of administrative work and experience in setting up of new administrative systems.
• Ability to engage, motivate and direct efforts of others towards agreed Children and Family Services objectives.
• Proven experience of managing staff, resources and resolving administrative problems.
• Knowledge of the use and application of IT within an office environment.
• Full understanding of the need to maintain professional integrity and confidentiality.
• Strong organisational skills, clear communication skills and the ability to work using own initiative, work under pressure and meet deadlines.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact: Tracey Sharpe - Business Support Officer-HR Telephone: 01163055416 Email: Tracey.Sharpe@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.