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- Tasks: Lead volunteer recruitment, training, and support for families in need.
- Company: Join Leicestershire County Council, dedicated to making a positive impact on vulnerable children and families.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience with volunteers and families, plus strong organisational skills.
The predicted salary is between 28605 - 31029 £ per year.
Organisation: Leicestershire County Council
Work Location: Main base - Hinckley Family Hub, Granville Road, Hinckley, LE10 0PP and across Hinckley & Bosworth. Occasional travel across Leicestershire.
Salary: £28,605 - £31,029 per annum (pro-rata for part time) (Pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 17th May 2026
Interview Date(s): 27th May 2026
If you are interested in being part of a strong and ambitious team of Volunteer Development Officers, then this could be the role you have been waiting for!
About us
At Leicestershire County Council we are committed to doing our very best for vulnerable children and families; working to make a positive impact on their lives so they can achieve their potential and flourish. We received the Investors in Volunteers award for the 4th consecutive time which is testament to our volunteer offer and the support volunteers are given. Over the last 5 years our volunteer offer has gone from strength to strength with more support, training, development and celebration of the impact volunteers bring to our service and what we can deliver for children and families. Across Leicestershire we currently have around 200 volunteers who on an average week deliver:
- Stay and play groups
- Mentor sessions
- Wellbeing groups
- Community fridges and support staff-run activities
About the Role
As part of a Volunteer Team, you will play a crucial role in supporting and enhancing the services provided by the Targeted Family Help Service in Hinckley & Bosworth. The Volunteer Development Officer will lead the recruitment, training, and retention of volunteers supporting the Targeted Family Help Service. This role involves developing effective recruitment strategies, building partnerships with local communities and organisations, and promoting volunteering opportunities. You will design and deliver training, provide ongoing support, and ensure volunteers are well-matched to roles that reflect their skills and the needs of families. The post also includes coordinating volunteer activity with service teams, monitoring impact, maintaining accurate records, reporting on outcomes, and ensuring all activity meets safeguarding and regulatory requirements. Work outside usual office hours and Saturdays depending on operational needs may be occasionally required. Driving licence & access to a vehicle/car is essential. An enhanced DBS check is required for this post.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Standard of education to Level 3 and/or any relevant childcare, youth and community, health and social care qualifications OR substantial experience that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
- An understanding or experience of working with or managing volunteers;
- Experience of inter-agency work.
- Experience of working with families and/or children;
- Understanding of risk and protective factors including the principles of effective practice.
- Knowledge of child development and needs of children and your understanding of safeguarding and promoting the welfare of the child.
- Excellent organisational skills with the ability to manage multiple projects and priorities, ICT skills to include the ability to use Microsoft packages and databases / case management systems proficiently.
- Ability to engage with people from all backgrounds, in particular children and families that are hard to reach; with knowledge of child development and an awareness of differing needs of children and young people.
- Experience in designing and/or delivering training or group activities.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Lisa Dinsdale - Volunteer Coordinator Telephone: 0116 305 1401 Email: lisa.dinsdale@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Volunteer Development Officer in Hinckley employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Development Officer in Hinckley
✨Tip Number 1
Get to know the organisation! Research Leicestershire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former Volunteer Development Officers on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role's requirements, especially around managing volunteers and working with families. Practice your answers out loud to build confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Volunteer Development Officer in Hinckley
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet the specific criteria listed in the job description. We want to see your unique experiences and skills that align with the role of Volunteer Development Officer.
Showcase Your Passion for Volunteering: Let us know why you're passionate about volunteering and working with families. Share any relevant experiences that demonstrate your commitment to making a positive impact in the community, as this is key for us at Leicestershire County Council.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences. We appreciate straightforward communication!
Apply Early!: Don’t wait until the last minute to submit your application. We reserve the right to close the vacancy early if we receive enough applications, so get yours in as soon as you can to ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Stuff
Make sure you understand the role of a Volunteer Development Officer inside out. Familiarise yourself with Leicestershire County Council's mission and values, especially their commitment to vulnerable children and families. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in managing volunteers, working with families, or delivering training. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the team dynamics, volunteer training processes, or how success is measured in this role. This shows your genuine interest and helps you assess if the role is right for you.
✨Be Yourself
Don’t forget to let your personality shine through! The council values inclusivity and diversity, so being authentic will help you connect with the interviewers. Share your passion for community work and how you can contribute to their mission.