Senior Case Officer (Appointeeship & Deputyship) in Glenfield

Senior Case Officer (Appointeeship & Deputyship) in Glenfield

Glenfield Full-Time No working from home possible
Nottingham City Council, Leicestershire County Council, East Midlands Group

At a Glance

  • Tasks: Lead a supportive team managing finances for adults needing assistance.
  • Company: Leicestershire County Council, committed to inclusive services.
  • Benefits: Competitive salary, flexible working options, and career development opportunities.
  • Other info: Join a Disability Confident Employer focused on diversity and inclusion.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience in social care or finance, with strong communication skills.

An exciting opportunity has arisen for us to appoint a new Senior Case Officer to oversee the day-to-day running of the team.

About The Role

The Appointeeship & Deputyship (A&D) team provide a money management service for Adult Social Care service users in Leicestershire who lack mental capacity to manage their own affairs independently. We are a busy and supportive team with a varied workload.

Daily activities include:

  • Assigning workload and associated work activities to A&D Case Officers and ensuring their coordination to achieve an effective, efficient, and timely service.
  • Supervising the day-to-day operation of the A&D team and providing guidance on operational matters, development, performance, attendance, and conduct.
  • Providing advice and guidance to team members, and other department staff members in relation to complex cases.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

  • Education to GCSE or NVQ Level 2 or equivalent experience of working in a social care or government finance or administrative field.
  • Experience of taking supervisory responsibility for service delivery, staff, and resources and gaining successful outcomes from difficult conversations.
  • Professional curiosity and practical problem-solving abilities.
  • Experience of using financial and data management systems.
  • Knowledge of Adult Social Care and Welfare Benefits and high standards of both written and verbal communication.
  • Experience of working independently, with integrity and accountability, under minimal supervision.
  • Extensive, up to date knowledge of current legislation in relation to Appointeeship & Deputyship and associated guidance, and its application in established policy and practice.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.

Senior Case Officer (Appointeeship & Deputyship) in Glenfield employer: Nottingham City Council, Leicestershire County Council, East Midlands Group

Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.

Nottingham City Council, Leicestershire County Council, East Midlands Group

Contact Details:

Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Case Officer (Appointeeship & Deputyship) in Glenfield

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nottingham City Council, Leicestershire County Council, East Midlands Group.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nottingham City Council, Leicestershire County Council, East Midlands Group!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nottingham City Council, Leicestershire County Council, East Midlands Group, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nottingham City Council, Leicestershire County Council, East Midlands Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Senior Case Officer (Appointeeship & Deputyship) in Glenfield

Supervisory Skills
Service Delivery Management
Problem-Solving Abilities
Financial Management Systems
Data Management
Knowledge of Adult Social Care
Welfare Benefits Knowledge

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Nottingham City Council, Leicestershire County Council, East Midlands Group:Before hitting send, make sure to tailor your application specifically to Nottingham City Council, Leicestershire County Council, East Midlands Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.