At a Glance
- Tasks: Lead complex casework and support children with special educational needs.
- Company: Leicestershire County Council, dedicated to improving lives in the community.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Other info: Join a supportive team focused on continuous improvement and inclusive services.
- Why this job: Make a real difference in children's lives while advancing your career.
- Qualifications: Experience in SEND, strong leadership skills, and a commitment to quality practice.
The predicted salary is between 43860 - 47829 € per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, LE3 8RA
Salary: £43,860 - £47,829 per annum (pro-rata for part-time) (Pay Award Pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 3rd June 2026
Interview Date(s): 10th & 11th June 2026
Are you an experienced SEND professional with a strong commitment to high-quality, child‑centred statutory practice? Do you have the expertise and confidence to take the lead on complex EHCP casework, support colleagues’ development and contribute to continuous service improvement? Leicestershire County Council is seeking a dedicated and skilled Senior SENA Case Manager to play a vital role within our Special Educational Needs Assessment Service, specifically within our Tribunals and Mediation team. This is an excellent opportunity to combine advanced casework with leadership, coaching and quality assurance responsibilities in a high‑profile statutory service supporting children, young people and families across Leicestershire.
About the Role
As a Senior SENA Case Manager, you will be an experienced practitioner within the service, using your professional expertise to support consistently high‑quality SEND assessment, planning and review activity. You will hold a caseload of predominantly complex cases and act as the lead professional, ensuring work is delivered in line with SEND legislation, the SEND Code of Practice and local policies, with children and families at the centre of practice. Working closely with the SENA Team Manager, you will also contribute to practice leadership within the team, providing guidance, supervision and developmental support to Case Managers, and helping to drive continuous improvement across the service.
This key role involves:
- Leading complex statutory SEN assessments, reviews and planning activity using a person‑centred approach
- Preparing for and representing the local authority at mediations and SEND appeal tribunals, working alongside Legal Services and partner agencies
- Attending and leading a range of formal meetings including annual reviews, co‑production meetings, mediation meetings and tribunal hearings
- Modelling high‑quality casework practice and supporting the professional development of colleagues through coaching, joint working and practice education
- Providing line management and professional supervision to SENA Case Managers in line with the supervision framework
- Using performance data and service intelligence to inform decision making, quality assurance and service improvement
- Supporting process improvement, service reviews and the development of efficient, effective SEND systems and digital pathways
- Taking thematic or lead responsibility for agreed areas of policy, practice development or quality assurance
- Working in close partnership with education settings, parents/carers, young people, health, social care and other statutory and non‑statutory partners
- Acting as a key liaison point between Case Managers and the SENA Team Manager when required
- Contributing to complaints handling, audit activity and safeguarding responsibilities within the service
You will be a confident, skilled practitioner who can balance operational delivery with practice leadership, quality assurance and partnership working. An enhanced with barred list DBS check is required for this post.
About You
To apply for this post, you must:
- A relevant professional qualification (or equivalent experience within the SEND field), with evidence of continuing professional development
- Strong knowledge of SEND legislation, the SEND Code of Practice and local authority statutory duties
- Experience of supporting and developing colleagues through supervision, coaching or joint working
- Proven ability to lead complex multi‑agency, person-centred casework and achieve positive outcomes for children and young people
- Significant knowledge of the factors and influences which can impact on children achieving positive outcomes, including cognitive development, physical difficulties or other SEN needs
- Advanced skills in communication, both written and verbal, with children, young people, parents/carers, colleagues and other professionals and the ability to present information in formal settings such as person-centred planning meetings, annual reviews, mediations and tribunal proceedings
- The ability to work flexibly, manage competing demands and meet deadlines in a high‑pressure statutory environment
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Rhiannon Smith - SENA Service Manager - Secondary Email: Rhiannon.smith@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you.
Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Senior Case Manager SENA in Glenfield employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises the professional development of its staff. As a Senior SENA Case Manager, you will benefit from flexible working options, a commitment to continuous improvement, and the opportunity to make a meaningful impact on the lives of children and families in Leicestershire. With a focus on high-quality, child-centred practice, you will be part of a dedicated team that values collaboration and innovation in service delivery.
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Manager SENA in Glenfield
✨Tip Number 1
Get to know the organisation! Research Leicestershire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to SEND legislation and case management. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider knowledge about the role and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Leicestershire County Council.
We think you need these skills to ace Senior Case Manager SENA in Glenfield
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can bring your unique skills to the role!
Showcase Your SEND Knowledge:Demonstrate your understanding of SEND legislation and practices in your application. We’re looking for someone who can lead complex casework, so don’t hold back on sharing relevant examples from your past experiences.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your SEND Legislation
Make sure you brush up on your knowledge of SEND legislation and the SEND Code of Practice. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you can apply them in practice.
✨Prepare for Complex Case Discussions
Since you'll be leading complex EHCP casework, think about specific cases you've handled in the past. Be ready to discuss your approach, the challenges you faced, and how you achieved positive outcomes for children and families.
✨Showcase Your Leadership Skills
As a Senior Case Manager, you’ll need to support and develop colleagues. Prepare examples of how you’ve coached or supervised others in the past, and be ready to discuss your leadership style and how you foster a collaborative environment.
✨Practice Your Communication Skills
You’ll be presenting information in formal settings, so practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal communication and ensure you can convey complex information effectively.
