At a Glance
- Tasks: Support data analysis for Children's Social Care and Targeted Family Help services.
- Company: Leicestershire County Council, committed to making a difference in the community.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Other info: Open to internal applicants only; reasonable adjustments for disabilities considered.
- Why this job: Join a dynamic team and use your skills to improve services for children and families.
- Qualifications: Degree or equivalent experience in a relevant field; strong IT and data analysis skills required.
The predicted salary is between 32070 - 39165 £ per year.
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Organisation: Leicestershire County Council
Work location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £32,070 - £39,165 per annum (pro-rata for part-time) (pay award pending)
Working hours: 37 hours per week
Contract type: Fixed term for 12 months
Closing date: Sunday 26th July 2026
This is a rare and exciting opportunity to work in the Business Intelligence Service of Leicestershire County Council. We are looking to recruit a skilled Research and Insight Officer to join our successful Children's Social Care and Targeted Family Help Business Intelligence team supporting statutory returns/performance requirements on a fixed term contract.
About the role
Working as part of a large and innovative Business Intelligence Service, liaising closely with colleagues across the council, you will help provide performance and business intelligence support for strategic planning, service delivery and statutory data requirements relating to Children’s Social Care and Targeted Family Help. We are looking for an enthusiastic individual, ideally educated to degree level (or equivalent experience), with a keen interest in supporting services to use data as evidence for decision making who is able to work under pressure and who is able to build dashboards and demonstrate the ability to decipher, interpret and apply national guidance on statutory performance returns to ensure returns are accurate, auditable and meet required timescales.
Experienced in working with large and complex datasets and presenting analysis using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of relevant specialist software – particular knowledge of Tableau (or similar visualisation packages such as Power BI) and case management systems such as Mosaic, Core+ or Synergy would be an advantage, although training will be provided to the successful candidate.
Your work will involve supporting the provision of high-quality Children’s Social Care and Targeted Family Help data and business intelligence analysis, improving data quality, completing statutory returns and providing expert knowledge and guidance on these aspects of performance management, providing support for Ofsted inspections and supporting senior managers and commissioners to improve services for children and families.
About you
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Be able to demonstrate the ability to build dashboards and decipher, interpret and apply national guidance on children's social care statutory performance returns to ensure returns are accurate, auditable and meet required timescales
- A Degree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
- Excellent IT skills (including in Microsoft packages) as well as good literacy and numeracy skills and demonstrable effective problem-solving skills
- Experience of managing and analysing data from database to dashboard (e.g. producing charts tables, maps, dashboards and use of statistical/analytical techniques including extracting data from systems, understanding database relationships and basic knowledge of data joins)
- Experience of presenting data and information using a variety of IT packages and knowledge of specialist software that underpins the team's work areas - particular knowledge of Tableau (or similar visualisation packages such as Power BI) would be an advantage as would be the ability to learn new packages
- Care and concern for the accuracy of information and evidence of attention to detail in working methods
- Good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative (including some working from home)
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Paula Forster, Team Leader, Children and Families Business Intelligence Telephone: 0116 305 7382 Email: paula.forster@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Research & Insight Officer - Children's Social Care & Targeted Family Help (Internal Applicants Only) in Glenfield employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Research & Insight Officer - Children's Social Care & Targeted Family Help (Internal Applicants Only) in Glenfield
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Nottingham City Council, Leicestershire County Council, East Midlands Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Research & Insight Officer - Children's Social Care & Targeted Family Help (Internal Applicants Only) in Glenfield
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Nottingham City Council, Leicestershire County Council, East Midlands Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Nottingham City Council, Leicestershire County Council, East Midlands Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
