At a Glance
- Tasks: Manage contracts and ensure quality in public health services for the community.
- Company: Leicestershire County Council, dedicated to improving local health outcomes.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Join a diverse team committed to accessible and inclusive services for all residents.
- Why this job: Make a real difference in public health while developing your skills in a dynamic role.
- Qualifications: Degree-level qualification or relevant experience in project management and contract compliance.
The predicted salary is between 39939 - 42699 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Leicester Road, Glenfield, Leicester, LE3 8RA
Salary: Grade 11 £39,939 - £42,699 per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 37 Hours a Week
Contract Type: Fixed term for 3 years
Closing Date: Friday 12th June 2026
Interview Date(s): TBC
About the Role
The Contracts & Quality Officer role within the Department of Public Health plays a crucial role in ensuring that commissioned services adhere to contractual terms and conditions. The primary responsibilities include:
- Managing contracts funded by the Crisis and Resilience Fund to deliver specified services in line with Local Authority Contract Procedure Rules.
- Supporting the effective performance management of contracts.
- Leading negotiations and ensuring contract compliance.
- Using performance management processes.
- Leading on quality assessments for commissioned services.
- Implementing a robust quality assessment framework and conducting regular reviews.
- Analysing performance data to identify areas for improvement.
- Collaborating with service providers to address issues related to poor performance.
- Providing professional guidance to the Public Health team.
By maintaining high standards of quality and compliance, the Contracts & Quality Officer plays a vital role in enhancing the effectiveness and efficiency of public health services. Additional duties include:
- Providing contractual advice in the development of commissioning plans.
- Developing approaches to better support public health contracts.
- Managing high risk, high-value contracts within the portfolio.
The position requires strong organisational skills to manage multiple tasks and priorities effectively, ensuring that all responsibilities are completed to a high standard. This includes meeting deadlines, coordinating with various stakeholders, and ensuring that all tasks are completed to a high standard. The role may also involve work outside of normal working hours, requiring flexibility and adaptability.
About You
To apply for this post, you must:
- Have a professional qualification at degree level in a relevant subject or demonstrable experience.
- Experience in project management, working across organisations, commissioning new resources, quality improvement, and report writing.
- Excellent oral and written communication skills, effective interpersonal and influencing skills, and confidence in presenting and taking accurate meeting notes.
- Ability to manage contracts to deliver specified services in line with Local Authority Contract Procedure Rules.
- Expertise in leading negotiation, procurement, contract compliance, and performance management processes for public health services and providers.
- Strong analytical and problem-solving skills, with the ability to develop innovative solutions to complex issues.
- Strong organisational skills, with the ability to manage multiple tasks and priorities effectively.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Jasmine Clarke, Contracts and Quality Manager
Telephone: 0116 2051021
Email: jasmine.clarke@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Contracts & Quality Officer in Glenfield employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant County Hall, Leicester, the organisation fosters a collaborative work culture that values inclusivity and flexibility, offering various working arrangements to suit individual needs. With a commitment to delivering high-quality public health services, employees are empowered to make a meaningful impact in the community while enjoying competitive salaries and comprehensive benefits.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts & Quality Officer in Glenfield
✨Tip Number 1
Get to know the organisation! Research Leicestershire County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of the Contracts & Quality Officer role. Practise your answers, focusing on your project management and negotiation skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Contracts & Quality Officer in Glenfield
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the role. Use specific examples that demonstrate your skills in contract management and quality assurance, as these are key for us.
Showcase Your Communication Skills:Since excellent communication is a must-have for this role, don’t shy away from showcasing your written skills. Keep your language clear and concise, and make sure to proofread for any typos or errors before hitting submit!
Highlight Your Organisational Skills:Given the need for strong organisational skills, share examples of how you've successfully managed multiple tasks or projects. This will help us see how you can handle the complexities of the Contracts & Quality Officer role.
Apply Early!:We might close the application early if we get enough interest, so don’t wait until the last minute! Head over to our website and submit your application as soon as you can to ensure you’re in the running.
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the key aspects of contract management and compliance. Familiarise yourself with Local Authority Contract Procedure Rules and be ready to discuss how you've successfully managed contracts in the past.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical and problem-solving abilities. Think about times when you've used data to improve service delivery or address performance issues, as this will demonstrate your capability to enhance public health services.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've influenced stakeholders or led negotiations, and don’t forget to showcase your report writing experience.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks and priorities, so come prepared with examples of how you've successfully juggled various responsibilities. Highlight your ability to meet deadlines and coordinate with different teams to ensure high-quality outcomes.
