At a Glance
- Tasks: Lead a dynamic Business Support team and oversee essential operations.
- Company: Join Leicestershire County Council, making a real difference in the community.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Other info: Commitment to inclusivity and accessible services for all residents.
- Why this job: Be part of a rewarding career where no two days are the same.
- Qualifications: Management experience and strong communication skills required.
The predicted salary is between 39939 - 42699 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £39,939 - £42,699 per annum (pro rata for part-time) (pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 19th July 2026
Interview Date(s): Wednesday 22nd July 2026
Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same? Leicestershire County Council’s highly successful Adult Education Service is seeking an experienced operations manager to lead our Business Support team.
About the Role
The Business Support Team Manager will lead a high-performing business support team and oversee essential operational functions across a large, distributed service. The postholder will help deliver an ambitious vision for the service during a period of change, clearly communicating this vision to staff, learners and stakeholders. They will champion excellent customer service and support continuous improvement to meet the high expectations of service users and internal delivery teams. The nature of the work may involve the postholder carrying out work outside of normal working hours and participating in management cover out of hours.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Management or equivalent level 4 Admin Qualification e.g. ICSA or extensive relevant administrative experience plus good communication skills including written English.
- Recent substantial management experience within a relevant setting, including responsibility for staffing and financial resources.
- Experience in performance management to maintain and improve excellent customer service.
- Able to organise own work and lead and manage the work of others in different centres across, including contingency planning.
- Knowledge of Health, Safety and Wellbeing practices and procedures.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Andrew Day – Senior Adult Learning Manager Telephone: (0116) 305 1134 Mobile: 07706673452 Email: Andrew.Day@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Business Support Team Manager in Glenfield employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that values diversity and inclusivity, offering a supportive work environment where employees can thrive both personally and professionally. With a commitment to flexible working arrangements and a focus on continuous improvement, the Business Support Team Manager role provides an opportunity to lead a dedicated team while making a meaningful impact in the community. Employees benefit from competitive salaries, professional development opportunities, and a culture that champions excellent customer service and collaboration.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Team Manager in Glenfield
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Nottingham City Council, Leicestershire County Council, East Midlands Group just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Nottingham City Council, Leicestershire County Council, East Midlands Group. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Business Support Team Manager in Glenfield
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Business Support Team Manager role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Nottingham City Council, Leicestershire County Council, East Midlands Group, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Nottingham City Council, Leicestershire County Council, East Midlands Group, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Nottingham City Council, Leicestershire County Council, East Midlands Group, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
