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- Tasks: Manage consumer ledger, resolve disputes, and ensure top-notch customer service.
- Company: Local authority organisation focused on diversity and inclusion.
- Benefits: Competitive salary, supportive environment, and hybrid work flexibility.
- Why this job: Make a difference in the community while balancing work and personal life.
- Qualifications: Experience in credit control and a passion for diversity.
- Other info: 9-month fixed-term contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A local authority organization is seeking a full-time Credit Controller to cover maternity leave. This hybrid role is based in Nottingham and involves managing a consumer ledger, resolving disputes, and ensuring customer service excellence.
Applicants should have experience in credit control and demonstrate a commitment to diversity and inclusion. This position offers a competitive salary and a supportive working environment, with an emphasis on balancing personal commitments with work requirements.
Credit Controller - Hybrid, Fixed-Term 9-Month FTC employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Hybrid, Fixed-Term 9-Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on common credit control scenarios. Think about how you’d handle disputes or improve customer service. We want you to shine and show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Credit Controller - Hybrid, Fixed-Term 9-Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any relevant skills. We want to see how you can manage a consumer ledger and resolve disputes, so don’t hold back on those details!
Showcase Customer Service Skills: Since this role emphasises customer service excellence, include examples of how you've gone above and beyond for customers in your previous roles. We love to see that commitment to service!
Diversity and Inclusion Matters: We value diversity and inclusion, so if you have experiences or insights that reflect this, make sure to mention them. It shows us you align with our values and understand the importance of a supportive working environment.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed ledgers in the past. This shows you’re not just familiar with the role but also passionate about it.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like resolving disputes or improving customer service. Think of examples from your previous experience where you turned a challenging situation into a positive outcome. This will demonstrate your problem-solving skills and customer focus.
✨Show Your Commitment to Diversity
Since the organisation values diversity and inclusion, be prepared to discuss how you’ve contributed to these principles in your previous roles. Share any experiences where you promoted inclusivity or worked with diverse teams, as this will resonate well with their values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for credit control, or how they support work-life balance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
