At a Glance
- Tasks: Support children and families with complex needs in their homes.
- Company: Leicestershire County Council, committed to making a difference.
- Benefits: Competitive salary, flexible working options, and inclusive environment.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact on families' lives while developing your skills.
- Qualifications: Level 3 qualification or substantial experience in family support.
The predicted salary is between 35451 - 39165 € per year.
Organisation: Leicestershire County Council
Work Location: Coalville Children & Family Centre, 3 High St, Coalville LE67 3EA
Salary: £35,451 - £39,165 per annum (pro rata for part time) (Pay Award Pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 14th June 2026
Interview Date(s): 25th June 2026
About the role
Do you have experience of providing direct support in the home to children and families with complex needs? Do you have experience of identifying and delivering appropriate evidence-based interventions to families and experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations? If so, we would love to hear from you.
An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
To apply for this post, you must have:
- Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to families that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
- Experience of providing direct support in the home to children and families with complex needs which may include mental health, offending, substance misuse, domestic violence, and abuse, and/or educational issues.
- Experience of identifying and delivering appropriate evidence-based interventions e.g. solution focussed brief therapy, the Freedom Programme, parenting programmes, brief intervention, Cognitive Behavioural Therapy based approaches, motivational interviewing.
- Knowledge and awareness of issues which may have an impact on the lives of families such as domestic violence and abuse, mental health difficulties, substance misuse, poverty and housing.
- Awareness and understanding of ‘good enough parenting’ and relationship between poverty and social deprivation and to be able to hold a compassionate position but still hold protection of children as the priority.
- Be able to recognise ‘cumulative harm’ and risk indicators of different forms of harm – sexual, physical, emotional and neglect.
- Ability to work proactively, persistently, and persuasively with families who may not be willing to engage with services, using a range of techniques that encourage active participation.
- Ability to build professional confidence and resilience, good working relationships with families, ability to overcome barriers to them engaging, recognising reasons for resistance to change, where tensions can exist.
- Along with the ability to communicate sensitively and effectively with children and adults, focusing on hearing and capturing the child’s voice.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Rebecca Walker - Team and Partnership Manager Telephone: 0116 305 3468 Email: Rebecca.y.Walker@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you.
Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Key Worker Intensive Family Support in Coalville employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture that values diversity and inclusivity. Located in the heart of Coalville, the Children & Family Centre provides a collaborative environment where employees can engage in meaningful work with families facing complex challenges, while also benefiting from flexible working options and a commitment to employee development. Join us to make a real difference in the community and enjoy a fulfilling career with ample opportunities for personal and professional advancement.
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Worker Intensive Family Support in Coalville
✨Tip Number 1
Get to know the organisation! Research Leicestershire County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions related to family support and conflict resolution. We can’t stress enough how important it is to articulate your experience clearly, especially when discussing evidence-based interventions you've used.
✨Tip Number 3
Network with current or former employees if possible. They can provide insider tips on what the council values in candidates and might even give you a heads-up on what to expect during the interview process.
✨Tip Number 4
Don’t forget to showcase your soft skills! Highlight your ability to build relationships and communicate effectively with families. These are crucial for the role, so make sure they shine through in your discussions.
We think you need these skills to ace Key Worker Intensive Family Support in Coalville
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can bring your unique skills to the role!
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your ability to support families with complex needs. We love seeing real-life scenarios where you've made a difference!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Stuff
Make sure you brush up on your knowledge of evidence-based interventions like solution-focused brief therapy and Cognitive Behavioural Therapy. Be ready to discuss how you've applied these techniques in real-life situations, as this will show your practical experience and understanding of the role.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to empathise with families facing complex issues. Share examples of how you've built relationships and engaged with families who may be resistant to change. This will highlight your compassionate approach while still prioritising child protection.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle conflict and difficult situations. Think of specific instances where you've successfully diffused tension or encouraged participation from families. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Align with Their Values
Familiarise yourself with Leicestershire County Council's values and commitment to inclusivity. Be prepared to discuss how your personal values align with theirs and how you can contribute to delivering accessible services. This shows that you're not just a fit for the role, but also for the organisation's culture.
