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- Tasks: Provide excellent customer service and assist with ticket sales at the Century Theatre.
- Company: Join Leicestershire County Council, a supportive and inclusive employer.
- Benefits: Earn £12.85 per hour with flexible working options available.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Be part of a vibrant team and enhance your customer service skills.
- Qualifications: Experience in customer service and cash handling is essential.
The predicted salary is between 12 - 13 £ per hour.
Organisation: Leicestershire County Council
Work Location: Century Theatre, Coalville, Leicester, LE67 3LN
Salary: £12.85 per hour (Pay award pending)
Working Hours: as and when required
Contract Type: Casual
Closing Date: 31st March 2027
Interview Date(s): TBC
About the Role
To provide a welcoming and customer-friendly environment within the bar and point of sale of tickets. To be an integral part of the FoH team, providing first-rate customer service at all times including the checking/sale of customers' tickets and other general front of house duties including the promotion and upselling of forthcoming events.
About You
To apply for this post, you must be:
- Experienced in customer service, cash handling, reconciling floats
- Experience of working in a bar/catering operation
- Knowledge of health & safety and food hygiene regulations
- Good communication and team working skills
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
SHARON HULME
Telephone: 0116 3057119
Email: SHARON.HULME@LEICS.GOV.UK
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
Century Theatre Assistant in Coalville employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Contact Detail:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Century Theatre Assistant in Coalville
✨Tip Number 1
Get to know the venue! Familiarise yourself with Century Theatre and its events. This way, when you chat with the hiring team, you can show off your enthusiasm and knowledge about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a bar or ticketing environment. Role-play with a friend or family member to boost your confidence before the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former staff at the Century Theatre through social media or local community groups. They can give you insider tips on what the team values most.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to include a solid supporting statement that highlights your relevant experience and passion for customer service.
We think you need these skills to ace Century Theatre Assistant in Coalville
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Make sure you understand what they’re looking for in a Century Theatre Assistant. This will help us tailor your application to show how you fit the bill!
Craft Your Supporting Statement: Your supporting statement is your chance to shine! Use it to highlight your customer service experience and any relevant skills. Remember, we want to see how you meet the criteria listed in the ‘About You’ section, so be specific!
Keep It Clear and Concise: When writing your application, keep it straightforward. Avoid jargon and make sure your points are easy to read. We want to get to know you quickly, so clarity is key!
Apply Early!: Don’t wait until the last minute to submit your application. The vacancy might close early if they get enough applications. So, hop onto our website and get your application in as soon as you can!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Customer Service Basics
Since this role is all about providing top-notch customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview!
✨Familiarise Yourself with Health & Safety Regulations
Understanding health and safety regulations is crucial in a bar and catering environment. Do some research on basic food hygiene practices and safety protocols. This will show that you're proactive and serious about maintaining a safe environment.
✨Practice Upselling Techniques
Upselling is a key part of the role, so think about how you can promote upcoming events or special offers. Prepare a few phrases or strategies that you could use to encourage customers to buy tickets or additional items. This will demonstrate your sales skills and enthusiasm for the role.
✨Show Your Team Spirit
This position requires good communication and teamwork skills. Be prepared to discuss how you've worked effectively in a team before. Share specific examples of how you contributed to a positive team environment, as this will highlight your ability to fit into their front-of-house team.