At a Glance
- Tasks: Be the friendly face of our Family Hubs, supporting families and managing admin tasks.
- Company: Join Leicestershire County Council, dedicated to making a difference in the community.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive environment.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Make a real impact on children's lives while developing your skills in a dynamic role.
- Qualifications: NVQ 2 or equivalent in literacy and numeracy, plus strong communication skills.
The predicted salary is between 25995 - 26409 £ per year.
Organisation: Leicestershire County Council
Work Location: Main Base – Braunstone Town Family Hub, Kingsway North, LE3 3BD, along with Wigston Magna Family Hub & Huncote Family Hub
Salary: £25,995 - £26,409 per annum (pro rata for part time) (Pay award pending)
Working Hours: 35 hours per week
Contract Type: Permanent
Closing Date: 5th August 2026
Interview Date(s): TBC
Do you enjoy working alongside children, young people, and their families? If so, why not consider joining us as a Centre Support Assistant in Blaby, Oadby and Wigston Family Hubs predominantly based at Braunstone Town and Wigston Magna Family Hubs, although travel to other Hubs may be necessary.
About the Role
As a Centre Support Assistant, you will be the welcoming face of our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including:
- Managing the electronic room booking system
- Setting up rooms
- Maintaining and ordering resources
- Updating databases and electronic records
You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children; therefore, safeguarding knowledge is essential. Use of a vehicle is essential, to enable travel between our Family Hubs. An enhanced with barred list DBS check is required for this post.
About You
To apply for this post, you must:
- Have NVQ 2 or equivalent in literacy and numeracy or relevant administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
- Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media.
- Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences.
- Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children.
- Be able to work with a range of professionals and practitioners as part of a team.
- Be competent in using Microsoft Office applications including Word, Access, and Outlook.
- Be able to produce accurate work to deadlines.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Centre Support Assistant - Blaby, Oadby & Wigston employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an excellent employer, offering a dynamic work environment where Occupational Therapists can make a real difference in the lives of adults and children. With a strong emphasis on collaboration across health, housing, and social care teams, employees benefit from flexible working arrangements and opportunities for professional growth, making it a rewarding place to advance your career while positively impacting the community.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Centre Support Assistant - Blaby, Oadby & Wigston
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We think you need these skills to ace Centre Support Assistant - Blaby, Oadby & Wigston
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