At a Glance
- Tasks: Provide efficient administrative support to the Business Support Services Team.
- Company: Leicestershire County Council, committed to inclusive services.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Other info: Opportunities for career growth and commitment to diversity.
- Why this job: Join a team that values your contributions and makes a difference in the community.
- Qualifications: NVQ 2 or equivalent experience in administration and customer service skills.
The predicted salary is between 25191 - 25590 £ per year.
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £25,191 to £25,590 per annum (pro rata for part-time) (pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 10th June 2026
Interview Date(s): TBC
About the Role
An opportunity has arisen to work as an administrative assistant for the Business Support Services Team in Adults & Communities. To work flexibly as part of a team to provide an efficient, effective and comprehensive county wide administrative business support service across A&C localities, maintaining a high-quality responsive customer service for both internal and external customers.
About You
- Have a NVQ 2 level qualification in a relevant subject or equivalent, or relevant experience
- Know the importance of customer service
- Know the importance of confidentiality
- Have worked in an administrative, financial secretarial setting (i.e. experience in routine clerical tasks including word processing, filing, photocopying, faxing, message taking, data input)
- Have used Microsoft Office, including Outlook, Word and Excel
- Have experience in maintaining computer-based systems and manual record systems
- Have excellent communication skills (written & verbal)
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
- Teresa Garbett – Admin Team Leader
Telephone: 01163052444
Email: teresa.garbett@leics.gov.uk - Leigh Breeze – Team Manager
Telephone: 01163057633
Email: leigh.breeze@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Admin Assistant (Internal Applicants Only) employer: Nottingham City Council, Leicestershire County Council, East Midlands Group
Leicestershire County Council is an exceptional employer that values diversity and inclusivity, offering a supportive work environment at County Hall in Glenfield. With a commitment to employee growth, flexible working options, and a focus on delivering high-quality services to the community, we empower our staff to thrive both personally and professionally. Join us to make a meaningful impact while enjoying a range of benefits tailored to support you at every stage of your career.
Contact Details:
Nottingham City Council, Leicestershire County Council, East Midlands Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant (Internal Applicants Only)
✨Tip Number 1
Get to know the team! Reach out to current employees in the Business Support Services Team. A quick chat can give you insights into the role and help you tailor your approach during the interview.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to high-quality service, which is key for this role.
✨Tip Number 3
Brush up on your Microsoft Office skills! Make sure you're comfortable with Outlook, Word, and Excel. You might even want to prepare a few examples of how you've used these tools effectively in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, make sure to include that supporting statement to highlight how you meet the criteria!
We think you need these skills to ace Admin Assistant (Internal Applicants Only)
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you fit into our team, so be specific about your skills and experiences!
Show Off Your Customer Service Skills:Since customer service is key for this role, don’t forget to mention any relevant experiences where you’ve provided excellent service. We love hearing about how you’ve made a difference for others!
Keep It Clear and Concise:When writing your application, clarity is crucial. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can. Plus, it gives us more time to review your fantastic application!
How to prepare for a job interview at Nottingham City Council, Leicestershire County Council, East Midlands Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Assistant role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and maintaining customer service standards. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since customer service is a crucial part of this role, prepare examples from your past experiences where you provided excellent service. Think about specific situations where you resolved issues or went above and beyond for customers. This will show that you value customer satisfaction and can handle the demands of the position.
✨Highlight Your Technical Proficiency
Make sure to discuss your experience with Microsoft Office, especially Outlook, Word, and Excel. Be ready to provide examples of how you've used these tools in previous roles, whether it’s for data input, document creation, or managing schedules. This will reassure the interviewers that you have the necessary skills to perform effectively.
✨Prepare for Questions on Confidentiality
Given the importance of confidentiality in this role, be prepared to discuss how you’ve handled sensitive information in the past. Think of scenarios where you maintained confidentiality and why it was important. This will demonstrate your understanding of the ethical considerations involved in administrative work.
