Tenancy Officer

Tenancy Officer

Nottingham Full-Time 24600 - 27400 £ / year (est.) Home office (partial)
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Nottingham City Council (Housing Services)

At a Glance

  • Tasks: Support tenants in finding and maintaining their homes while ensuring housing standards.
  • Company: Join Nottingham City Council, a leader in community services.
  • Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives through housing support.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Be part of a supportive team dedicated to community welfare.

The predicted salary is between 24600 - 27400 £ per year.

Job Description

Job Title:Tenancy Officer (Housing / Temporary Accommodation)
Location: City Wide
Contract Type: Permanent
Salary: Grade E – £28,598 – £31,022 per annum
Hours: Full time, 37 hours per week, Monday Friday between the hours of 8:00am – 18.00pm on a rota basis
Worker Type: Hybrid
Closing Date: 3rd October 2025 (midnight)

Join Nottingham City Council Make a Difference in Housing and Tenancy Services

Are you…

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Tenancy Officer employer: Nottingham City Council (Housing Services)

Nottingham City Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Tenancy Officer, you will benefit from a competitive salary, flexible hybrid working arrangements, and opportunities for growth within the housing sector, all while making a meaningful impact in the community.
Nottingham City Council (Housing Services)

Contact Detail:

Nottingham City Council (Housing Services) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those already working at Nottingham City Council. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Prepare for the interview by researching common questions for Tenancy Officers. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, so let your passion for housing shine through!

✨Tip Number 3

Showcase your skills! Bring along examples of how you've handled tenancy issues or worked with diverse communities. Real-life stories can make you stand out and show that you’re the right fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Tenancy Officer

Knowledge of Housing Legislation
Customer Service Skills
Communication Skills
Problem-Solving Skills
Negotiation Skills
Attention to Detail
Organisational Skills
Conflict Resolution
Report Writing
Time Management
Teamwork
Empathy
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Tenancy Officer role. We want to see how you can make a difference in housing and tenancy services!

Show Your Passion: Let your enthusiasm for the role shine through! We love candidates who are genuinely interested in making a positive impact in the community, so don’t hold back on sharing your motivation.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. Remember, less is often more!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Nottingham City Council (Housing Services)

✨Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy Officer and the specific responsibilities that come with it. Research Nottingham City Council's housing policies and any recent initiatives they've launched. This will show your genuine interest and help you answer questions more confidently.

✨Prepare for Scenario Questions

Expect to be asked about how you would handle various tenancy-related situations. Think of examples from your past experiences where you've resolved conflicts or supported tenants. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Show Your People Skills

As a Tenancy Officer, you'll be working closely with tenants and other stakeholders. Be ready to demonstrate your communication and interpersonal skills during the interview. Share stories that highlight your ability to empathise, listen, and resolve issues effectively.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, ongoing projects, or how success is measured in the position. It’s a great way to engage with the interviewers and leave a lasting impression.

Tenancy Officer
Nottingham City Council (Housing Services)
Location: Nottingham
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