Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage rent recovery and lead a dynamic team to maximise revenue for essential services.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and hybrid working options.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Management experience in housing or customer service and strong decision-making abilities.
- Other info: Exciting career growth opportunities in a supportive environment.
The predicted salary is between 46142 - 49282 £ per year.
Role: Rent Operations Manager
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Grade I – £46,142 – £49,282 per annum
Location:Harvey Road, NG8 3BB
Weve got an exciting opportunity available for a talented individual to join our workforce as a Rent Operations Manager – perhaps this is the opportunity youve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.
About the Role
We will look to you to effectively manage the recovery of unpaid rent and maximise revenue and fund essential services withing Nottingham City Councils Housing Services. You will be responsible for the management of the Income Team, including the setting and monitoring of team and individual targets and will lead service delivery; developing robust procedures and performance standards for the service, ensuring customers receive an effective range of appropriate support and assistance in paying their rent, including benefit and debt advice.
About You
The ideal candidate will have:
1. Previous management experience gained in a fast moving, pressurised housing management or customer facing environment dealing with complex issues and competing priorities.
2. The ability to lead and motivate a team enabling high quality performance
3. Positive, professional attitude to getting things done
4. Proven experience, knowledge and understanding of legal framework (acts and statutes) relating to housing services and people management
5. Excellent written, verbal, interpersonal & presentation skills
6. Be able to make clear decisions on complex issues in a timely manner
You can find the full job description for this posthere.
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.
Closing Date: 25thSeptember 2025 (midnight) -please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held:16thOctober 2025 -Please note this is subject to change
Rent Operations Manager in Nottingham employer: Nottingham City Council (Housing Services)
Contact Detail:
Nottingham City Council (Housing Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nottingham City Council and their housing services. Show them you’re not just another candidate; demonstrate your passion for making a difference in the community!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and handling complex issues. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Nottingham City Council team.
We think you need these skills to ace Rent Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Rent Operations Manager role. Highlight your management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've led teams or improved processes in previous roles. This helps us see the impact you could have at Nottingham City Council.
Be Clear and Concise: When writing your supporting document, be clear and concise. Address each of the six requirements mentioned in the job description directly. We appreciate straightforward communication, so keep it simple and to the point!
Apply Early: Don’t wait until the last minute to apply! The closing date is 25th September 2025, but we might close the advert early if we find the right candidate. Get your application in through our website as soon as you can!
How to prepare for a job interview at Nottingham City Council (Housing Services)
✨Know Your Stuff
Make sure you brush up on the legal framework related to housing services. Familiarise yourself with relevant acts and statutes, as well as any recent changes in legislation. This will show that you're not just a candidate, but someone who is genuinely invested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific challenges you faced and how you motivated your team to achieve high-quality performance. This will demonstrate your ability to lead and inspire others.
✨Be Ready for Complex Scenarios
Anticipate questions that involve complex issues or competing priorities. Practice articulating your thought process and decision-making skills in these situations. This will help you convey your ability to handle pressure and make clear decisions.
✨Communicate Effectively
Since excellent communication skills are a must, practice your verbal and presentation skills. Consider doing mock interviews with friends or family to refine your ability to express your thoughts clearly and confidently. Remember, first impressions count!
