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- Tasks: Support tenants to live independently and thrive in their communities.
- Company: Join Nottingham City Council, a progressive and inclusive employer.
- Benefits: Competitive salary, generous leave, pension scheme, and health benefits.
- Why this job: Make a real difference in people's lives while enjoying a supportive work culture.
- Qualifications: Experience in customer care and managing diverse workloads is essential.
- Other info: Flexible working arrangements and opportunities for career development.
The predicted salary is between 28598 - 31022 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week, Monday to Friday, between the hours of 8:30am and 5:00pm
Worker Type: Offsite Worker
Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four)
Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City.
About the role:
As an Independent Living Coordinator with Nottingham City Council Housing Services, you'll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy.
Your responsibilities will include:
- Providing flexible, high-quality support to tenants
- Coordinating activities that encourage independence
- Liaising with health, social care, and community partners
- Assisting with tenancy matters
- Maintaining accurate records
- Responding promptly to calls and emergencies
This role requires adaptability, as you'll work across different locations and occasionally outside standard hours.
We are looking for someone who is compassionate, organised, and committed to delivering excellent customer care. You'll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person-centred housing services.
About You:
The ideal candidate will have:
- Experience of managing a diverse workload, working in a fast moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines
- Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaise with voluntary and statutory agencies and carers
- Experience of maintaining tenant and scheme records, both manual and computerised including the creation, monitoring and review of Housing Related Support Plans
- Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times
- A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies
- Ability to develop and present written or verbal information in a clear and concise manner
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
Essential Requirements:
- A full UK driving licence and access to a vehicle is essential
- This post is subject to an enhanced DBS check
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 30 January 2026 (11:59 pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview Date: w/c 23 February 2026
Thank you for your interest in working for Nottingham City Council. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits:
- 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Independent Living Coordinator in Nottingham employer: Nottingham City Council (Housing Services)
Contact Detail:
Nottingham City Council (Housing Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Coordinator in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Nottingham City Council. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to independent living and customer care. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your soft skills! In your interview, highlight your compassion, organisation, and ability to handle pressure. Share specific examples from your past experiences that demonstrate how you've successfully supported others and managed diverse workloads.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Independent Living Coordinator in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Independent Living Coordinator role. Highlight your experience in managing diverse workloads and working under pressure, as these are key aspects of the job.
Showcase Your Compassion: In your supporting document, emphasise your compassion and commitment to customer care. Share examples of how you've supported individuals in the past, as this aligns with our values at StudySmarter.
Be Clear and Concise: When presenting your information, whether in your CV or cover letter, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nottingham City Council (Housing Services)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Independent Living Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as supporting tenants and liaising with health and social care partners. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Compassion and Organisation Skills
During the interview, be ready to share examples of how you've managed diverse workloads and supported individuals in previous roles. Highlight your ability to remain organised under pressure and your commitment to delivering excellent customer care, as these qualities are essential for this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in pressurised situations. Think of specific scenarios where you had to act tactfully and sensitively. Practising these responses will help you feel more confident and articulate during the interview.
✨Demonstrate Your Commitment to Inclusivity
Since the role involves working with a diverse range of tenants, it's crucial to express your understanding of diversity and inclusion. Be prepared to discuss how you would uphold safeguarding principles and create a welcoming environment for all tenants, showcasing your alignment with Nottingham City Council's values.
