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- Tasks: Manage a local housing patch, support tenancies, and ensure estate standards.
- Company: Join Nottingham City Council, a leading employer dedicated to community improvement.
- Benefits: Enjoy hybrid working, 26 days leave, health perks, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while enjoying a supportive and innovative work culture.
- Qualifications: Experience in housing, strong communication skills, and a calm approach under pressure.
- Other info: We value diversity and encourage applications from all backgrounds, especially underrepresented groups.
The predicted salary is between 35235 - 37938 £ per year.
Contract Type: Fixed term contract/secondment opportunity until April 2026.
Working Hours: 37 Monday - Friday between the hours of 8am and 5pm
Worker Type: Hybrid Worker
Salary: Grade G - Starting Salary is £35,235 (Level one) rising to £37,938 (Level four)
Location: Across Nottingham City
We’ve got an exciting opportunity available for a talented individual to join our workforce. Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people who are innovative, driven and committed to serving and improving Nottingham.
About the Role
As a Housing Patch Manager (HPM) with Nottingham City Council Housing Services, you will manage a local patch, providing advice and support to sustain tenancies and taking enforcement action when necessary. You will have ownership for the overall standard and appearance of the estates and will work in partnership with local residents and stakeholders to ensure our estates are kept to the highest possible standard. This role will require you to be out and about on our estates daily - it’s an independent job where you manage your own priorities. This is a challenging role but the rewards in terms of fulfilment are high, and you’ll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live.
About You
- Demonstrate a firm but fair, supportive approach to managing customer services and relationships, whilst maintaining a professional attitude.
- The ability to remain calm under pressure and to maintain control of challenging situations.
- Experience of working in a housing environment and an ability to learn.
- Experience of working within a team and of proactively working towards joint targets.
- Set high standards for quality of work and service and takes responsibility for own tasks.
- Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.
Closing Date: 22nd June 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview date: 4th July 2025 - Please note this is subject to change.
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
Housing Patch Manager in Nottingham employer: Nottingham City Council (Housing Services)
Contact Detail:
Nottingham City Council (Housing Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Patch Manager in Nottingham
✨Tip Number 1
Familiarise yourself with Nottingham City Council's values and mission. Understanding their commitment to community service and inclusivity will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Nottingham City Council, especially those in housing services. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage customer relationships and handle challenging situations. This will help you illustrate your skills effectively during the interview.
✨Tip Number 4
Research the local housing issues in Nottingham. Being knowledgeable about the challenges faced by residents will show your genuine interest in the role and your commitment to making a positive impact in the community.
We think you need these skills to ace Housing Patch Manager in Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Patch Manager position. Make sure you can relate your experience to the specific duties mentioned.
Tailor Your CV: Highlight relevant experience in your CV that demonstrates your ability to manage customer services, work under pressure, and maintain high standards. Use specific examples that align with the six requirements outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for improving the lives of residents in Nottingham. Address how your skills and experiences make you a suitable candidate for the role, and mention your commitment to inclusivity and diversity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nottingham City Council (Housing Services)
✨Show Your Passion for Community Service
Make sure to express your genuine interest in improving the lives of residents in Nottingham. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to community service.
✨Demonstrate Conflict Resolution Skills
Prepare examples of how you've successfully managed challenging situations in the past. Highlight your ability to remain calm under pressure and your approach to resolving conflicts while maintaining professionalism.
✨Highlight Teamwork Experience
Discuss your experience working within a team and how you have contributed to achieving joint targets. Emphasise your collaborative skills and how you can work effectively with various stakeholders.
✨Prepare Questions About the Role
Have thoughtful questions ready about the Housing Patch Manager role and the expectations of Nottingham City Council. This shows your interest in the position and helps you understand how you can best contribute to the team.
