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- Tasks: Manage housing services and support tenants in your area.
- Company: Join a dynamic team focused on community and tenant wellbeing.
- Benefits: Competitive salary, hybrid working, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management and strong communication skills.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 40114 - 49182 £ per year.
Role: Area Housing Manager
Contract Type: 12-month fixed term contract or internal secondment opportunity
Working Hours: 37 hours per week
Worker Type: Hybrid, on average working 3 days per week in the office. The post holder would also be expected to regularly visit estates within the patch
Salary: Grade I – £46,142 (level 1) rising to £49,282 (level 3) per annum
Location:St Anns Valley Centre, NG3 3GG
Weve got an exciting opportunity available for a talented individual to join our Tenancy and Estates team as an Area Housing Manager – perhaps this is the opportunity youve been looking for? Read on to find out more
About the Role
As an Area Housing Manager within our Tenancy & Estate Management service, youll lead a dedicated operational team to deliver high-quality, customer-focused tenancy services across our communities. You will motivate, support and develop colleagues to ensure they have the tools, skills and guidance needed to achieve strong performance, meet service standards and provide an excellent experience for tenants.
Youll play a key role in improving neighbourhoods through effective tenancy and estate management, proactive problem-solving and collaboration with partners to reduce risk, safeguard vulnerable residents and promote community cohesion. Your work will include monitoring budgets, ensuring compliance with legal and regulatory requirements, and driving continuous improvement across your area. In this varied and rewarding role, you will, manage a team to support fair and consistent action around antisocial behaviour (ASB) and tenancy issues, and contribute to delivering our team plans and organisational behaviours.
You will also manage enquiries from elected members, respond to service issues and customer feedback and respond to customer complaints, and represent Nottingham City Council Housing Services at meetings, forums and community events and champion tenant involvement.
About You
The ideal candidate will have:
- Previous experience gained in a fast moving, pressurised, housing management or customer facing environment dealing with complex issues and competing priorities.
- Experience of leading, motivating, developing and performance managing a team, to achieve challenging targets and objectives.
- Experience and knowledge of carrying our robust supervision of antisocial behaviour cases.
- Thorough knowledge and understanding of the legal and statutory framework relating to employment, local government, housing services and technical services, including data protection, FOI and Health & Safety.
- Ability to produce and present comprehensive professional reports clearly and concisely to a diverse audience.
- Highly customer focussed and able to demonstrate problem solving skills.
- Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations.
Please ensure you demonstrate clearly how you meet the 7 requirements in your CV & supporting document.
We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed.
Closing Date: 15th April 2026 (11:59pm) – Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interview date: w/c 27th April 2026 – please note, this is subject to change
Area Housing Manager employer: Nottingham City Council (Housing Services)
Contact Detail:
Nottingham City Council (Housing Services) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Housing Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the housing sector, especially those who work in similar roles. They can provide insider info and might even refer you directly, which can give you a leg up.
✨Tip Number 2
Prepare for the interview by researching common questions for Area Housing Managers. Think about your past experiences and how they relate to the role. We want you to showcase your skills and passion for housing management!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the position and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Area Housing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Area Housing Manager role. Highlight your achievements in housing management and any leadership roles you've held, as we want to see how you can contribute to our Tenancy and Estates team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housing management and how your values align with ours. Be specific about what excites you about this role and how you can make a difference at StudySmarter.
Showcase Your Communication Skills: As an Area Housing Manager, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through clear writing or examples of successful interactions with tenants and stakeholders. We want to see how you can engage with our community!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure all your documents are submitted correctly and you’ll be kept in the loop about your application status. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Nottingham City Council (Housing Services)
✨Know Your Stuff
Make sure you understand the role of an Area Housing Manager inside out. Familiarise yourself with key responsibilities like managing tenancies and estates, and be ready to discuss how your experience aligns with these tasks.
✨Showcase Your People Skills
As this role involves working closely with tenants and various stakeholders, prepare examples that highlight your communication and conflict resolution skills. Think of situations where you've successfully managed relationships or resolved issues.
✨Research the Company
Dig into the company’s values, mission, and recent projects. This will not only help you tailor your answers but also show your genuine interest in the organisation and its goals during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, challenges the department is facing, or opportunities for professional development. It shows you're engaged and thinking ahead.