Social Media and Content Manager - Nottingham

We are committed to creating an unforgettable brand experience that resonates with our customers, employees, and stakeholders. We believe that a strong, consistent brand identity is integral to our success. As we continue to evolve, we are seeking a dynamic, creative Social Media and Content Manager to help us activate our brand and tell our story to a broad range of customers and audiences, lead our digital storytelling, build brand awareness, and drive engagement across our social and digital channels. You will support with the development and delivery of compelling and engaging content that aligns with our brand values and business objectives, helping to enhance our reputation and connect with customers in meaningful ways.

Here’s a taste of what you will be doing as a Social Media and Content Manager at Nottingham Building Society:

• Execute our social media strategy to build brand awareness and customer advocacy, ensuring all content aligns with brand guidelines and regulatory requirements.
• Manage the delivery of timely and engaging content across our social media accounts (LinkedIn, Facebook, Instagram, TikTok etc.).
• Monitor trends, conversations, and competitor activity to keep our approach fresh and relevant.
• Engage with our online community, responding to queries and comments in a brand-appropriate tone.
• Collaborate with the PR & Content Manager to manage and update the content calendar, ensuring a mix of content that informs, educates, and entertains our audience.
• Create compelling written, visual, and video content for social media, blog posts, and website updates.
• Track and analyse social media performance, using insights to refine strategies and improve results.

About you:

• Demonstrable experience in a social media and content role, ideally within financial services or a regulated industry.
• Strong copywriting skills with the ability to adapt tone and style for different audiences.
• Experience creating content and campaigns across multiple digital platforms.
• Knowledge of SEO best practices and content optimisation.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Reward & Benefits:

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Embracing Diversity Together:

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

About Us:

We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring.