At a Glance
- Tasks: Lead and inspire teams to deliver exceptional mortgage experiences and drive operational excellence.
- Company: Join Nottingham Building Society, a mutual dedicated to community and customer success.
- Benefits: Enjoy competitive salary, car allowance, healthcare, and 29 days leave plus bank holidays.
- Other info: Embrace diversity and enjoy a supportive culture focused on personal growth and community involvement.
- Why this job: Shape the future of mortgage underwriting while making a real impact in people's lives.
- Qualifications: Extensive mortgage experience and strong leadership skills required.
The predicted salary is between 56700 - 69300 £ per year.
Contract type: Permanent
Hours: Full-time, 35 hours
Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)
Salary: Competitive + Car Allowance
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact.
Lead and inspire our Mortgage Origination, Underwriting and Lending Operations teams, shaping exceptional customer experiences, driving sound lending decisions and delivering operational excellence that supports the Society's growth and long-term success.
Here’s a taste of what you will be doing as a Head of Mortgage Underwriting at Nottingham Building Society:
- Shape and deliver the Mortgage Origination and Underwriting strategy, supporting the Society's growth, lending and customer ambitions.
- Lead, motivate and develop high-performing teams, creating a customer and intermediary-focused culture.
- Maintain robust underwriting standards and oversight, ensuring lending decisions are consistent, prudent and compliant.
- Drive operational efficiency, service excellence and continuous improvement across mortgage journeys and processes.
- Use data, customer feedback and performance insights to identify trends, manage risks and improve customer outcomes.
- Lead change initiatives and transformation programmes, embedding new ways of working and enhancing colleague capability.
- Ensure compliance with regulatory requirements, effective risk management and strong governance controls.
- Build strong relationships with internal and external stakeholders, including brokers, solicitors, valuation partners, Credit Risk and Compliance teams.
- Oversee third-party suppliers and outsourced services, ensuring high standards of service and customer delivery.
- Champion operational resilience and business continuity, ensuring the function remains resilient and responsive to change.
About you:
- Extensive experience across mortgage origination, underwriting and portfolio management, including residential, buy-to-let, commercial, self-build and specialist lending.
- A strong understanding of responsible lending, mortgage operations and customer servicing best practice.
- In-depth knowledge of relevant regulatory frameworks, including MCOB, FCA requirements and financial crime controls.
- Proven experience leading high-performing operational teams, driving excellent customer outcomes while developing and coaching colleagues to reach their full potential.
- Strong analytical skills, with the ability to interpret MI, KPIs and performance data to identify trends, risks and opportunities.
- Experience of operational resilience, business continuity, risk management and incident recovery within a regulated environment.
- A track record of delivering change, transformation and continuous improvement initiatives.
- Outstanding stakeholder management skills, with the ability to influence and build credibility with senior leaders, regulators, industry bodies and external partners.
- Excellent communication and leadership skills, with the confidence to navigate complex challenges, lead through change and make sound decisions in high-pressure situations.
Reward & Benefits:
- A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Car Allowance, Bupa Healthcare, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
- Commitment and dedication to your ongoing personal and professional development.
- For all full-time roles we work a 35-hour working week to promote a work/life balance.
- A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
- A strong sustainability agenda - we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
- We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation.
- Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.
Embracing Diversity Together:
We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.
About us:
Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and well, you.
Locations
Head of Mortgage Underwriting - Nottingham in Quorn, Quorndon employer: Nottingham Building Society
Nottingham Building Society is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for a Product Pricing Manager to thrive. With a hybrid working model and a commitment to fostering a supportive work culture, employees benefit from opportunities for professional growth while contributing to meaningful initiatives that help individuals achieve home ownership. The organisation's focus on collaboration and innovation ensures that team members are empowered to make impactful decisions in a dynamic financial services environment.
Contact Details:
Nottingham Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Mortgage Underwriting - Nottingham in Quorn, Quorndon
✨Tap into Campus Networks
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We think you need these skills to ace Head of Mortgage Underwriting - Nottingham in Quorn, Quorndon
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nottingham Building Society.
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Research and Reflect:Before hitting that 'apply' button on Nottingham Building Society's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nottingham Building Society
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nottingham Building Society.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Nottingham Building Society employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
