Technical Operations Analyst in Nottingham

Join us as a Tech Operations Analyst and take a hands‑on role at the centre of keeping our technology secure, resilient and running smoothly. In this position, you will be responsible for the day‑to‑day operation of vulnerability management, patching and access controls across our core infrastructure and platforms. You will ensure our systems stay protected, up to date and correctly accessed, making a real impact on the security and performance of the organisation. You will work closely with infrastructure, cloud, service desk and application support teams, becoming a trusted expert who helps maintain and safeguard our technology environment. If you enjoy practical technical work, solving real operational challenges and being in a role where your actions directly improve our security and stability, this is the opportunity for you.

Here’s a taste of what you will be doing as a Tech Operations Analyst at Nottingham Building Society:

• Vulnerability Scanning & Validation – Perform regular scans across data centre servers, endpoints, network devices, and cloud platforms, then triage and validate findings.
• Patch Management Execution – Plan and deploy OS/application patches and emergency fixes, managing patch schedules and maintenance windows.
• Remediation Verification – Re-scan systems to confirm successful remediation and maintain accurate vulnerability registers.
• Privileged Access Operations – Operate IAM/PAM platforms, onboarding accounts, rotating/vaulting credentials, configuring access rules, and monitoring privileged sessions.
• Access Governance – Maintain Master Access Lists for key systems and process access changes for joiners, movers, leavers, and temporary elevated access.
• Access Review & SoD Support – Conduct regular logical access reviews and support segregation‑of‑duties controls across operational systems.
• Security Monitoring & Incident Support – Monitor for unpatched systems, privileged access anomalies, and security alerts, supporting incidents by isolating assets, removing access, or applying urgent patches.
• Operational Reporting & Assurance – Produce MI on patch compliance, vulnerabilities, and IAM/PAM coverage, and supply evidence to InfoSec, Risk, and Internal Audit.

About you:

• Vulnerability & Security Tooling Expertise – Hands‑on experience with Tanium, Tenable, Qualys, Defender, Rapid7 and familiarity with ticketing platforms such as ServiceNow or Jira.
• Operational IAM Capability – Working knowledge of IAM tools (e.g., SailPoint) and comfort operating in change windows, on incident bridges and within live production environments.
• PAM & Cloud Desirables – Exposure to PAM tools such as CyberArk, BeyondTrust or Azure PIM, plus an understanding of cloud platforms (Azure) and basic PowerShell scripting.
• Technical Operations Background – At least 3 years in IT Operations with practical experience across Windows, Linux, Active Directory and endpoint/server patching.
• Cross‑Functional Collaboration – Proven ability to build strong working relationships across teams and levels, supporting smooth operational delivery.
• Analytical & Detail‑Focused Approach – Able to investigate issues thoroughly, follow defined processes, and maintain high standards of accuracy in operational tasks.
• Education & Professional Readiness – Educated to A‑level (or equivalent) and either experienced in an Analyst role or ready to progress into a more responsible operational position.
• Service Management Awareness – ITIL Foundation beneficial, demonstrating understanding of structured service management practices (not essential).

Competitive Package: Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank holidays.

Health & Wellbeing: Access to Medicash healthcare, mental health first aiders, and a suite of wellbeing resources to support you inside and outside of work.

Work-Life Balance: 35-hour working week for full‑time roles, with flexibility to help you perform at your best.

Career Growth: Ongoing personal and professional development, we’ll support your ambitions and help you grow your potential.

Inclusive Culture: Be part of a friendly, values‑led team that genuinely cares about doing the right thing for colleagues and customers.

Giving Back: Use two paid volunteering days each year to support causes close to your heart, through our Samuel Fox Foundation.

Sustainability Focus: Join a business committed to reducing its carbon footprint and making a positive impact on the environment.

Free access to Octopus Money: Financial coaching & tools that help you plan, manage, and make the most of your money.

Embracing Diversity Together: We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to creating an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.