Senior Mortgage Propositions Manager in Nottingham

Location: Head Office, Nottingham (hybrid working, 2 days a week onsite)

Salary: Up to £88,000 (Depending on experience)

We have an exciting new opportunity for a Senior Manager - Mortgage Proposition to join the Society! In this leadership team role, you will join our Mortgage Product team supporting the Society’s goal to help our customers own their own home; you will play a key role in the on-going development of our evolving Mortgage Proposition to support the delivery of our new strategic blueprint. You will be responsible for the full end-to-end product lifecycle, with clear accountability for shaping, delivering and continuously evolving the Mortgage Proposition. You will ensure products are designed, implemented and evaluated in line with business objectives, delivering strong customer outcomes across every aspect of proposition design and delivery. We are looking for a curious, collaborative and customer-obsessed leader to drive the evolution of our mortgage ecosystem, using insight, innovation and data to strengthen our proposition and respond to changing customer needs. This is a fantastic opportunity to work with great people and play a key role in our exciting Society-wide transformation.

Responsibilities:

• Manage and develop the Society’s new business and existing customer mortgage product ranges, across Residential and Specialist markets.
• Harness a data-driven approach to design and develop new mortgage products and propositions, meeting the needs of our priority customer group.
• Support the Head of Mortgage Product & Proposition across the Mortgage Transformation Programme.
• Enhance and embed the mortgage product risk framework.
• Lead, coach and develop a team of Mortgage SMEs, striking the right blend of support and challenge, and empowering colleagues to reach their full potential.
• Champion the Customer/Intermediary and drive for good customer outcomes in all aspects of mortgage product manufacture, implementation, measurement and change.
• Take an ‘outside-in’ approach to innovative practices, using external market and alternative industry insight and approaches to evolve ways of working and future product design.
• Foster collaboration across the Society and actively influence and help shape senior leadership thinking, proposing recommendations in support of strategy execution and ways of working.

Qualifications:

• Experience designing or developing Financial Services products and propositions, adopting a data-driven, customer-centric approach to meeting customer needs.
• Management of mortgage product ranges across Residential and Specialist markets, either inside or outside of UK.
• Highly developed understanding of the UK Mortgage market, including industry hot topics, market trends, competitor landscape and key customer challenges/opportunities.
• Sound analytics skills with an ability to use complex information to build compelling business recommendations.
• Experience contributing to mortgage or broader organisation-wide strategies.
• Strong track record in managing and leading people, resulting in quality business delivery outcomes and tangible personal growth and development of colleagues.
• Ability to build credible relationships with a wide range of stakeholders across different disciplines.

What we offer:

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 27 days annual leave plus bank holidays, car allowance and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development.
• Flexible and hybrid working to encourage a work life balance.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Diversity and About us:

Embracing Diversity Together: We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About us: Together we overcome barriers and shape brighter futures for our customers, colleagues and our communities. We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our colleagues, communities and members. Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.