Customer Service Representative - Brigg
Contract type : Permanent
Hours: Part Time, 21 hours per week
Location: Brigg, DN20
Salary: 25,000, with progression to 25,500 once fully competent
For part-time positions, the salary will be paid on a pro rata basis according to contracted hours.
At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you.
This role is based on site, giving you the chance to connect face-to-face with your team and customers every day.
Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying for this role, please contact
As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service.
Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners.
You will join a small, collaborative branch at the heart of your local community.
Heres a taste of what you will be doing as a Savings Customer Ambassador: -
- Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture
- Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
- Contribute to the growth and retention of savings balances within your branch and the Network through
Customer Service Representative - Brigg in Melton employer: Nottingham Building Society
Nottingham Building Society is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for a Product Pricing Manager to thrive. With a hybrid working model and a commitment to fostering a supportive work culture, employees benefit from opportunities for professional growth while contributing to meaningful initiatives that help individuals achieve home ownership. The organisation's focus on collaboration and innovation ensures that team members are empowered to make impactful decisions in a dynamic financial services environment.
Contact Details:
Nottingham Building Society Recruitment Team
